Customer Service Member Solutions Coordinator

Waco Tribune-Herald is seeking a Customer Service Member Solutions Coordinator to provide excellent customer service and assist with membership processing. The role involves managing daily membership tasks, serving as a primary call center team member, and supporting the annual conference and trade show. Responsibilities Process the daily membership check batch Reclassify memberships Print membership cards Serve as a primary call center team member Assist with the annual conference and trade show Skills Strong interpersonal skills with the ability to build positive relationships with customers and team members Organizational skills and ability to thoroughly review documents for accuracy while working in a fast-paced, deadline driven environment Ability to manage multiple tasks and prioritize effectively in a fast-paced environment Strong problem-solving and conflict resolution skills Must adhere to the GCSAA service standards, bylaws and deadlines while processing daily membership batches Must be able to travel to the GCSAA Conference and Trade Show (5-6 days annually) and provide onsite support for registration operations Must have a minimum of one (1) year experience working in a professional office performing general administrative or accounting duties and providing superior customer service Solid knowledge and understanding of Microsoft Office programs (Excel, Word, Outlook) required Must live within a commutable distance from our headquarters in Lawrence, KS Valued, but not required, an associate or bachelor's degree or equivalent experience Familiarity with the game of golf is a plus but not required Benefits Generous paid leave A hybrid work schedule Community involvement opportunities Company Overview Waco Tribune-Herald is a newspapers company that offers news, entertainment, and sports updates In Texas. It was founded in 1892, and is headquartered in Waco, Texas, USA, with a workforce of 51-200 employees. Its website is