Customer Service Benefit Advocate - Remote in Greensboro, NC
Employer Industry: Healthcare Services
Why Consider This Job Opportunity...
Opportunity for career advancement and growth within the organization
Work remotely within a 100-mile commutable distance from Greensboro, NC
Comprehensive training program lasting 18 weeks, conducted virtually
Supportive and collaborative work environment
Chance to make a positive impact on customer health and wellness
What To Expect (Job Responsibilities)
Respond to and resolve customer service inquiries on the first call, addressing topics such as benefits, eligibility, and claims
Educate customers on consumer-driven health care topics to help them select optimal benefit plans
Contact care providers on behalf of customers for appointment scheduling and specialist connections
Assist customers in navigating online resources and encourage self-sufficiency
Research complex health-related issues to provide accurate information and solutions
What Is Required (Qualifications)
High School Diploma / GED or equivalent work experience
Minimum of 6+ months of customer service experience
Must be 18 years of age or older
Ability to work any shift between 11:30 AM - 8:00 PM EST from Monday to Friday, including occasional overtime and weekends
Must reside within a 100-mile commutable distance of Greensboro, NC
How To Stand Out (Preferred Qualifications)
Familiarity with health care or insurance environments, including medical terminology and benefit plan design
Experience in social work, behavioral health, or working with vulnerable populations
Background in sales or account management
#HealthcareServices #CustomerSupport #RemoteWork #CareerGrowth #TrainingProvided
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS
Apply Now
Why Consider This Job Opportunity...
Opportunity for career advancement and growth within the organization
Work remotely within a 100-mile commutable distance from Greensboro, NC
Comprehensive training program lasting 18 weeks, conducted virtually
Supportive and collaborative work environment
Chance to make a positive impact on customer health and wellness
What To Expect (Job Responsibilities)
Respond to and resolve customer service inquiries on the first call, addressing topics such as benefits, eligibility, and claims
Educate customers on consumer-driven health care topics to help them select optimal benefit plans
Contact care providers on behalf of customers for appointment scheduling and specialist connections
Assist customers in navigating online resources and encourage self-sufficiency
Research complex health-related issues to provide accurate information and solutions
What Is Required (Qualifications)
High School Diploma / GED or equivalent work experience
Minimum of 6+ months of customer service experience
Must be 18 years of age or older
Ability to work any shift between 11:30 AM - 8:00 PM EST from Monday to Friday, including occasional overtime and weekends
Must reside within a 100-mile commutable distance of Greensboro, NC
How To Stand Out (Preferred Qualifications)
Familiarity with health care or insurance environments, including medical terminology and benefit plan design
Experience in social work, behavioral health, or working with vulnerable populations
Background in sales or account management
#HealthcareServices #CustomerSupport #RemoteWork #CareerGrowth #TrainingProvided
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS
Apply Now