Creator Community Program Manager (Contract)

Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in! At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun. Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. Read our blog to learn more. About the role We’re looking for a Creator Community Program Manager (Contract) to support with scaling a thriving creator community around Duolingo. You’ll run day‑to‑day operations that help creators make high‑quality, on‑brand content. You’ll partner closely with Influencer, Social, Legal, and Accounting to ensure on-time posting, track performance, and turn creator momentum into measurable impact. This is a 4-month 30 hours / week contract role with the possibility to extend based on program results. You will... • Stand up repeatable workflows for creator onboarding, briefs, asset delivery, approvals, and reporting – bringing structure to fast‑moving programs without dulling creativity. • Lead day‑to‑day program operations: manage calendars, maintain creator pipelines, track deliverables, and ensure on‑time launches across channels. • Partner with Legal on contracts, rights/clearances, and usage terms as needed. • Partner with Accounting to ensure on-time creator payments. • Monitor sentiment and performance, share weekly insights, and support iteration based on what works – turning learnings into templates and best practices. • Proactively flag risks and escalation paths; manage change with clear communication to stakeholders and creators. You have... • 4+ years in creator/influencer programs, community management, or social program management at a consumer brand or agency, including hands‑on operations experience. • Demonstrated experience running multi‑creator programs, and shipping content on time across TikTok, Instagram, and YouTube Shorts. • Strong organization and documentation skills – calendars, trackers, briefs, and status updates that keep teams and creators aligned. • Clear, concise communication and stakeholder management across creative, legal, and external partners; ability to give and receive actionable feedback. • Comfort setting measurable goals and reporting performance with insights and next steps. • Availability to flex hours around key launches and engage during peak posting windows as needed. Exceptional candidates will have... • Experience managing ambassador or advocate programs with tiered incentives and paths to recognition. • Familiarity with production/usage rights, music/licensing, and clearance workflows in partnership with Legal. • Proficiency with program and collaboration tooling (e.g., Asana or similar) to manage briefs, timelines, and approvals. • Experience working with global creator communities. Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice.