Continuous Improvement Coordinator
Join a dynamic organization and play a key role in keeping critical operations running smoothly while working remotely with flexible hours and exposure to complex incident management processes.
Primary Services is excited to announce the Continuous Improvement Coordinator role for a leading company in the energy sector. This role offers an opportunity to support a high-performing Incident Management team by coordinating operational tasks, tracking action items, and ensuring seamless communication across multiple departments. The position is ideal for a detail-oriented professional who thrives in fast-paced environments and enjoys taking initiative to streamline processes.
Responsibilities
• Coordinate project meetings and follow-ups across multiple teams and time zones.
• Capture, track, and maintain action items, commitments, and timelines.
• Document updates, decisions, and communications accurately without direction.
• Support Incident Managers in organizing artifacts, reporting, and communications during incident resolution.
• Perform independent data analysis to support operational decision-making.
• Identify and document process improvement opportunities and preventive measures.
• Collaborate and build relationships with stakeholders across various departments.
• Maintain high attention to detail in all documentation and tracking activities.
Qualifications
• Bachelor's degree in Business Administration or related field, or 1–3 years of relevant experience.
• Proficiency in Microsoft Office software, including Word, Excel, and PowerPoint.
• Experience with SAP preferred.
• Strong analytical and problem-solving skills.
• Proven ability to manage multiple priorities independently and follow through without reminders.
• Demonstrated organizational skills with meticulous attention to detail.
• Knowledge of competitive retail electricity and natural gas markets is a plus.
• Familiarity with continuous improvement methodologies and related certifications is advantageous.
• Excellent written and verbal communication skills, particularly for meeting summaries and incident updates.
This role provides a unique chance to make a measurable impact on incident management operations while gaining exposure to complex organizational processes in a remote-friendly environment.
Apply tot his job
Apply To this Job
Primary Services is excited to announce the Continuous Improvement Coordinator role for a leading company in the energy sector. This role offers an opportunity to support a high-performing Incident Management team by coordinating operational tasks, tracking action items, and ensuring seamless communication across multiple departments. The position is ideal for a detail-oriented professional who thrives in fast-paced environments and enjoys taking initiative to streamline processes.
Responsibilities
• Coordinate project meetings and follow-ups across multiple teams and time zones.
• Capture, track, and maintain action items, commitments, and timelines.
• Document updates, decisions, and communications accurately without direction.
• Support Incident Managers in organizing artifacts, reporting, and communications during incident resolution.
• Perform independent data analysis to support operational decision-making.
• Identify and document process improvement opportunities and preventive measures.
• Collaborate and build relationships with stakeholders across various departments.
• Maintain high attention to detail in all documentation and tracking activities.
Qualifications
• Bachelor's degree in Business Administration or related field, or 1–3 years of relevant experience.
• Proficiency in Microsoft Office software, including Word, Excel, and PowerPoint.
• Experience with SAP preferred.
• Strong analytical and problem-solving skills.
• Proven ability to manage multiple priorities independently and follow through without reminders.
• Demonstrated organizational skills with meticulous attention to detail.
• Knowledge of competitive retail electricity and natural gas markets is a plus.
• Familiarity with continuous improvement methodologies and related certifications is advantageous.
• Excellent written and verbal communication skills, particularly for meeting summaries and incident updates.
This role provides a unique chance to make a measurable impact on incident management operations while gaining exposure to complex organizational processes in a remote-friendly environment.
Apply tot his job
Apply To this Job