Consultant

Remote Full-time
It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Responsibilities

  • Able to deployment up to 3 RTLS software solutions independently.
  • Participate in pre-sales activities such as demos, strategy sessions, and quoting support
  • Lead project kickoffs and workshops with internal and customer stakeholders
  • Conduct technical assessments, workflow mapping, SOP creation, and training planning
  • Deliver training for end users, admins, engineers, and partners
  • Coordinate go-live readiness and support User Acceptance Testing (UAT) and validation
  • Lead post-go-live hyper care, including lessons learned, open issue resolution, and clinical training
  • Track metrics and contribute to Quarterly Business Reviews (QBRs)
  • Provide customer feedback during New Product Development (NPD)
  • Maintain oversight across sales, support, education, and product teams
  • Serve as a strategic advisor to customers and internal teams
  • Engage with diverse personas—from clinical and operational staff to technical users
  • Communicate complex solutions clearly through presentations and documentation
  • Collaborate crossfunctionally with Sales, Implementation, Training, Product, Support, and Education teams
  • Contribute to internal and partner education materials and delivery
  • Participate in solution design and integration discussions with stakeholders

Qualifications & Skillsets

  • Bachelor’s degree in healthcare, education, business, or related field—or equivalent experience
  • Experience in customer success, implementation, consulting, or training roles
  • Familiarity with healthcare environments and workflows preferred
  • Background in clinical, operational, or enterprise technology is a plus
  • Strong communication, presentation, and stakeholder engagement skills
  • Project management and change management capabilities
  • Process mapping and clinical workflow alignment
  • Innovation, critical thinking, and problem-solving
  • Customer-focused with service excellence mindset
  • Ability to balance strategic thinking and tactical execution
  • Growth mindset with interest in technical and operational development
  • Comfortable with training tools and platforms; LMS experience preferred
  • Interest in expanding knowledge of AI, analytics, and integration platforms

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!

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