Community Manager
Company Description: Are you ready to shape the future technological landscape in Europe? We are dedicated to responsible digitalisation, building innovative, inclusive solutions that drive meaningful impact. With over 8,900 professionals across Europe, we help EU institutions, public and private organisations thrive in a rapidly evolving digital world. Are you ready to shape the future through technology? Your journey starts here. Take a look at some of our impactful projects here: Job Description: What does it feel like to be a Community Manager in Netcompany? As a Community Manager, you will: Moderate comments and direct messages daily across social media channels, ensuring timely, professional, and brand-aligned responses. Drive proactive engagement by initiating conversations, fostering discussions, and encouraging meaningful interactions beyond moderation. Identify and escalate sensitive interactions, potential risks, or reputational issues in line with internal processes and client guidelines. Monitor community sentiment and provide basic qualitative reporting to capture audience feedback, recurring themes, and actionable engagement insights. Contribute to structured engagement routines and best practices that improve interaction quality, consistency, and community trust. Build strong relationships with followers to strengthen loyalty and long-term audience trust. Collaborate with internal teams to align community activities with broader communication and campaign objectives. Stay up to date with social media trends, platform updates, and community management best practices. Qualifications: What would make you a fit for the role: Bachelor’s degree with 5+ years of experience in community management, social media engagement, or moderation. Strong understanding of online communities and hands-on experience managing comments, direct messages, and follower interactions on LinkedIn and X. Proven ability to drive proactive engagement and build audience loyalty. Experience in sentiment monitoring, qualitative reporting, and escalating sensitive interactions. Analytical mindset with the ability to turn audience feedback into actionable insights. Experience contributing to structured engagement routines and cross-team collaboration. Ability to work independently, manage priorities, and perform well in fast-paced environments. Fluency in English. Additional Information: Being a part of the Netcompany t eam, you will be provided with: Opportunity to work in a modern environment Competitive compensation & benefits package Hospitalization plan Hybrid working model Meal allowance Mobility budget or commuting allowance (if applicable) Well-being activities (on premises) Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings) Personalized development plan for targeted career growth If you are looking forward to be part of a diverse environment, and have the opportunity to work alongside well-experienced professionals, on challenging, large-scale projects that directly impact millions of citizens around the globe, then this is the place to be! By joining Netcompany Belgium , you will be an integral part of a distinguished team of 600+ tech enthusiasts working for international projects, primarily within the European Institutions market, with a unique opportunity to shape the future of digital services in an environment that values ideas and fosters growth. Please upload your CV in English via the Apply button. All applications will be treated as strictly confidential. We ensure equal opportunities, treatment, and consideration to all candidates. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. As part of the Netcompany culture, we respect human rights and focus on creating a positive workplace, where all employees are valued, and where diversity and inclusion are a vital part of our everyday working experience. In the following link you may find our CV Submission privacy notice: