Communications Support Specialist Non-Exempt Temporary or Casual

Remote Full-time
About the position

Responsibilities
• Review and refine written content for accuracy, clarity, grammar, and adherence to organizational style guides.
• Apply consistent formatting across all documents and deliverables, including reports, rubrics, and other materials.
• Ensure that all content is aligned with organizational branding and style guidelines.
• Prepare and assemble final deliverables for distribution, ensuring that all components are complete, properly formatted, and presented in a professional manner.
• Format newsletters and announcement email messages in Salesforce Marketing Cloud in accordance with CAREI editorial calendars.
• Distribute mass messages sent out to various CAREI listservs and audiences.
• Update web content upon request on CAREI-affiliated public websites and intranet websites.
• Develop promotional materials in systems such as Canva and/or Adobe Creative Cloud software for events, project reports, and research initiatives that utilize CEHD/UMN branding and templates.

Requirements
• BA/BS degree with relevant or transferrable work experience in communications, business administration, project management or a related field, or a combination of related education and work experience to equal at least four years.
• Proven experience in editing, formatting, and document preparation, preferably in a professional services or program management environment.
• Strong attention to detail and a commitment to quality.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software or cloud tools.
• Excellent organizational and time-management skills, with the ability to manage multiple tasks and meet deadlines.
• Strong communication and ability to collaborate effectively with people from a variety of communities, backgrounds, and identities.
• Demonstrated commitment to fostering diversity, equity, and inclusion in practice.

Nice-to-haves
• Related employment experience in higher education or an organization with a complex structure.
• Experience with an email marketing platform and/or customer relationship management (CRM) technology (MailChimp, Salesforce, Constant Contact, etc.).
• Experience with website content management systems (Google Sites, Wordpress, Drupal) and/or HTML.
• Experience with Canva and/or Adobe Creative Cloud software.

Benefits
• Flexible work environment that meets the needs of students, staff, faculty, and the communities served.

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