Commercial Lines Underwriting Assistant

Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast looking for a Commercial Lines Underwriting Assistant for their Corporate Central Operation team in Buffalo, New York. The role involves responding to inquiries from agents, updating policy information, and assisting the underwriting team to meet service standards and production goals. Responsibilities Responds to inquiries from agents regarding policy ratings and billing status Updates rating information, verifies policy information, and works with the underwriting team to meet service standards and company goals Reviews loss control surveys to verify policy exposures for proper rating Assists in the achievement of commercial lines loss ratio objectives for the assigned territory Assists in the achievement of commercial lines production goals for the assigned territory Skills High school diploma or equivalent work experience One or more years' work experience in an Insurance Company or Agency Prior experience in insurance rating and knowledge of insurance terms Excellent communication and customer service skills Computer experience including Microsoft Word experience ImageRight knowledge is a plus Benefits Welcoming and positive work environment. Colleague Appreciation Events. Flexible work arrangements, including flex scheduling and summer hours. Hybrid work schedule. Generous paid time off package. Full Benefits: Health, Dental, Vision, Life Insurance, Short Term Disability, 401(k) employer match amount is 100% up to 6% of your annual contributions. You are immediately 100% vested in the employer match dollars. Outstanding company bonus program. Tuition Reimbursement. And many more exciting company benefits!! Company Overview For more than 95 years Merchants Insurance Group provides quality property and casualty insurance to protect your business, home and car. It was founded in 1918, and is headquartered in Buffalo, New York, USA, with a workforce of 201-500 employees. Its website is