Commercial Lines Account Manager

Do you enjoy finding collaborative solutions for customers and colleagues? Are you constantly learning and expanding your insurance industry knowledge? Come Join ReSource Pro!Your Role... ReSource Pro is looking for a knowledgeable Commercial Lines Insurance Account Manager to join our growing service delivery team. The Commercial Lines Account Manager serves as the main point of contact and technical expert on a client book of business. This role is responsible for working with the dedicated onshore/offshore SDU teams to complete required work; this includes renewing existing policies, binding new business leads, and rounding out accounts to help increase overall revenue on assigned book of business. You will work closely with insureds to build strong customer relationships and train junior team members on customer interactions.We hire the best because our service is only as good as the people delivering it. We're committed to hiring individuals who engage in our amazing culture and embrace our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration.In This Role, You Will...Manage small books of business for commercial lines insurance clientsDrive customer retention and market additional lines of coverage to grow business and properly insure risksEvaluate carrier relationships, commercial insurance products, and market placementProvide quality and timely service to customers and clientsResearch, provide recommendations and implement ReSource Pro solutions for clientsWork in a variety of Agency Management Systems to complete tasksLead day-to-day customer interactionsUse your subject matter expertise to consult with customers and advise colleaguesGather information about client needs and insurance solutionsCollaborate with coworkers and supervisors to meet client needs and contribute to achievement of internal team goalsWhat You Need to be Successful… 3-5 years Property and Casualty insurance experience or related coverage experience in a retail agency or service centerActive Resident Property and Casualty insurance license requiredLocated in Pacific time zone to accommodate clientMicrosoft Office Proficiency - Excel requiredExperience working in Agency Management System requiredIndustry designations preferred such as CPCU, CIC, CISR, ARMAbility to adapt and succeed within a team-oriented environmentExcellent problem-solving and customer service skillsYour Compensation… Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. This is a remote position and the salary range for most locations for this role is $53,779 -$91,291 annually. The salary range may vary based on the specific geographic location in which the candidate resides.Your Benefits & Perks...100% paid employee health insurance available on Day 1Eligible for all medical, dental, and vision benefits on Day 1Remote positions are Internet stipend-eligible401k with employer match, vested on Day 1HSA/FSA availableLong Term and short-term disability employer-providedGenerous PTO plan with paid holidays + floating holidaysDevelopment and growth opportunities Comprehensive wellness program and prioritization of employee health Your Interview Process...To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via Zoom. The standard interview process includes: Behavioral Interview with Talent Acquisition Online talent assessment  Hiring Manager Interview*Additional interview steps may be added depending on the position or if further evaluation is needed. Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process.