Collector Representative II

At Clicklease, we're on a unique mission – to empower the small business owners often overlooked by traditional lenders. If you're considering joining our team, envision yourself at the heart of our vibrant headquarters in West Valley City, UT, or contributing to our impactful operations from Radial, Alajuela, Costa Rica. At Clicklease, we've cultivated a dynamic work environment that goes beyond routine services. At Clicklease, you'll play a pivotal role in transforming equipment financing into a gateway for entrepreneurs to turn their dreams into reality. If you're passionate about purpose-driven work, innovation, and making a tangible impact, Clicklease is where your career journey begins. Join us in shaping a future where every business owner has the opportunity to thrive.Compensation: Salary range of $1,300 - $1,500 USD (DOE)Modality: Hybrid Schedule: 8 am - 5 pm CST Monday - Friday. What you'll be doing Collect on past due balances and educate the customer on how to avoid future late feesMaintain professional correspondence via telephone, email, and text messagingMake outbound calls to existing customers dailyEvaluate account performance utilizing daily reportsDocument each communication quickly and accuratelyPerform skip-tracing on “no contact” accountsOther duties may be as assigned as neededWhat you have: MUST have excellent English communication skills—C1 or aboveMinimum of 2 years of experience as a collections representativeOutstanding communication and negotiation skillsAt least 1 year of experience in the financial industryRetail or wholesale industry experience preferred—equipment finance a plusTech savvy and experienced with CRM softwareWhat will make you stand out: Strong communication skills in English; written and verbalAble to handle business owners and other strong-willed individuals with easeAbility to multi-task and perform under pressureMust be analytical and a critical thinkerEnjoys working in an environment where deadlines are importantExcellent time-management skills; able to prioritizeCompetent knowledge of Microsoft Outlook, Excel, and WordContributes to the culture of Clicklease as a team player; lives the Clicklease valuesConsistently brings an engaged, positive attitude and likes to win What we offer:Private medical and life insuranceGenerous paid time off and holiday scheduleAssociation Solidarista Two annual company parties (bring your family!)Hybrid work flexibility with an office near the Alajuela airportOpportunities for growth and internal promotionClicklease is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring that all employees and job applicants are treated with respect and dignity regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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