Cloud Operations Engineer

Role: Cloud Operations Engineer Location: Remote Position Type: Contract Working hours: 4:00 PM – 12:00 AM EST, 12:00 AM – 8:00 AM EST, or 8:00 AM – 4:00 PM EST. Job Description: • We want people who are passionate about troubleshooting complex problems with systems, networking and storage at scale. • We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Cloud Operations, the Cloud Operations Engineer monitors and provides first-response to all cloud health issues that impact, or could potentially impact, customer experience - internal or external. You will interface with teams across the organization to research and troubleshoot issues from single droplets to cloud-wide disturbances. Our workweek spans five days, and that may involve working on weekends. What You'll Be Doing: • Ensuring maximum uptime for our global infrastructure • Automating processes and building tools to improve operational efficiency • Coordinating operational work across teams to improve the platform with minimal impact • Solid experience with Linux operating systems or Networking and day to day upkeep • Familiarity with virtualization technologies and troubleshooting virtual machine instances • Familiarity with containerization technologies and troubleshooting containers • Familiarity with IPv4 Networking and troubleshooting (CCNA equivalent) • Basic storage concepts and technologies • Experience with monitoring systems and incident management • Experience scripting in one or more of the following languages: Bash, Python, or Ruby • Experience with configuration management systems • A passion for good documentation and open communication • Proven ability to learn! Apply tot his job