Clinical Intake Nurse, Full-Time - Remote
VIVO Infusion - Clinical Intake Nurse Remote If you are a Registered Nurse or LPN/LVN looking to leverage your experience to make a difference in your patients' lives while working in a remote setting, we have an incredible opportunity for you! Vivo Infusion is looking for a Licensed Practical/Vocational Nurse (LPN/LVN) or Registered Nurse (RN) with a clinical eye.
The Clinical Intake
Nurse known internally as our Clinical Concierge Coordinator is the primary clinical and administrative anchor for the patient's journey into care. This role serves as the regionalized "communication hub" for referring providers, patients, and internal teams. The CCC is responsible for the end-to-end clinical intake process—from the moment a referral is received until the file is "Auth-Ready." By combining clinical expertise with proactive relationship management, the CCC ensures a seamless, "Patients First" experience while aggressively reducing referral turnaround times and mitigating financial risk.
The Clinical Concierge
Coordinator will work remotely from a home office with a secure network. Only candidates residing in the states below at the time of employment will be considered. Arizona, Colorado, Connecticut, Florida, Georgia, Illinois, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, North Carolina, New Hampshire, New Jersey, Nevada, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Wisconsin, Wyoming, Washington D.C.
Compensation Pay Range: LPN - $31.00 - $35.00 ; RN - $38.00 - $42.00
Compensation commensurate with experience and licensure.
Bonus Plan Target: 5% Annually (Based on performance)
Private Equity for the Greater Good - Company-wide Employee Ownership Program
Benefits Medical, Dental, Vision
HSA w/ Employer Contribution
Touchcare - Insurance Concierge Service
401K with Match up to 4%
PTO: Accrual 3+ weeks
PTO Buy-back, PTO Rollover, and PTO Donation Program.
Wellness Reimbursement Program - $360 Annually
Employee Referral Bonus - Uncapped Bonus Potential
Tuition Assistance Program & Professional Association Reimbursement
Employee Assistance Program (Employer-provided)
Short & long-term disability (Employer-provided)
Life Insurance (Employer-provided)
Employment Type, Schedule, FLSA Status Full-time
Position Schedule
Monday - Friday | 8:00am - 5:00pm
Non-Exempt
Reports to: VP of Operational Growth Location: Remote Primary Duties And Responsibilities Unified Intake & Clinical Assessment: Serve as the first point of clinical review for all new referrals. Assess incoming orders against FDA and payer-specific medical policy guidelines to ensure compliance and patient safety.
Proactive Document Coordination: Act as the primary liaison with referring offices to secure missing clinical documentation (labs, physician notes, trial/fail dates). Use clinical judgment to "triage" what is needed to prevent insurance denials.
Patient & Provider Rapport: Establish and maintain strong working relationships with assigned physicians, practice managers, and patients. Act as the patient's primary advocate and point of contact during the entire admissions process.
Clinical Subject Matter Expertise: Research off-label medication uses and draft professional Letters of Medical Necessity (LMN). Educate referring staff on complex insurance coverage requirements and medical necessity guidelines.
Tech-Enabled Workflow (Tennr): Master the use of AI intake tools to automate data entry and document categorization, ensuring all clinical data is entered into the EMR (WeInfuse) rapidly and accurately.
Clinical Safety Oversight: Alert clinic staff of potential safety concerns or treatment inappropriateness identified during the initial assessment of a prescribed regimen. Additional Duties And Responsibilities Assist Revenue Cycle department with diagnosis code review and clinical rebuttals for claim appeals.
Maintain a high level of proficiency in Microsoft Office and internal EMR applications.
Demonstrate independent problem-solving and critical thinking in a fast-paced, remote-capable environment.
Qualifications Active Licensed Practical Nurse (LPN) or Registered Nurse (RN) required.
Minimum of 3 years experience in a healthcare setting
Prior experience in outpatient, infusion, specialty pharmacy, or intake/authorization environments preferred
Demonstrated experience handling sensitive patient information with discretion and confidentiality Additional Qualifications Must possess outstanding communication and interpersonal skills, be able to communicate professionally and effectively with other staff members, patients, vendors, and physicians, and is fluent in written and spoken English.
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The Clinical Intake
Nurse known internally as our Clinical Concierge Coordinator is the primary clinical and administrative anchor for the patient's journey into care. This role serves as the regionalized "communication hub" for referring providers, patients, and internal teams. The CCC is responsible for the end-to-end clinical intake process—from the moment a referral is received until the file is "Auth-Ready." By combining clinical expertise with proactive relationship management, the CCC ensures a seamless, "Patients First" experience while aggressively reducing referral turnaround times and mitigating financial risk.
The Clinical Concierge
Coordinator will work remotely from a home office with a secure network. Only candidates residing in the states below at the time of employment will be considered. Arizona, Colorado, Connecticut, Florida, Georgia, Illinois, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, North Carolina, New Hampshire, New Jersey, Nevada, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Wisconsin, Wyoming, Washington D.C.
Compensation Pay Range: LPN - $31.00 - $35.00 ; RN - $38.00 - $42.00
Compensation commensurate with experience and licensure.
Bonus Plan Target: 5% Annually (Based on performance)
Private Equity for the Greater Good - Company-wide Employee Ownership Program
Benefits Medical, Dental, Vision
HSA w/ Employer Contribution
Touchcare - Insurance Concierge Service
401K with Match up to 4%
PTO: Accrual 3+ weeks
PTO Buy-back, PTO Rollover, and PTO Donation Program.
Wellness Reimbursement Program - $360 Annually
Employee Referral Bonus - Uncapped Bonus Potential
Tuition Assistance Program & Professional Association Reimbursement
Employee Assistance Program (Employer-provided)
Short & long-term disability (Employer-provided)
Life Insurance (Employer-provided)
Employment Type, Schedule, FLSA Status Full-time
Position Schedule
Monday - Friday | 8:00am - 5:00pm
Non-Exempt
Reports to: VP of Operational Growth Location: Remote Primary Duties And Responsibilities Unified Intake & Clinical Assessment: Serve as the first point of clinical review for all new referrals. Assess incoming orders against FDA and payer-specific medical policy guidelines to ensure compliance and patient safety.
Proactive Document Coordination: Act as the primary liaison with referring offices to secure missing clinical documentation (labs, physician notes, trial/fail dates). Use clinical judgment to "triage" what is needed to prevent insurance denials.
Patient & Provider Rapport: Establish and maintain strong working relationships with assigned physicians, practice managers, and patients. Act as the patient's primary advocate and point of contact during the entire admissions process.
Clinical Subject Matter Expertise: Research off-label medication uses and draft professional Letters of Medical Necessity (LMN). Educate referring staff on complex insurance coverage requirements and medical necessity guidelines.
Tech-Enabled Workflow (Tennr): Master the use of AI intake tools to automate data entry and document categorization, ensuring all clinical data is entered into the EMR (WeInfuse) rapidly and accurately.
Clinical Safety Oversight: Alert clinic staff of potential safety concerns or treatment inappropriateness identified during the initial assessment of a prescribed regimen. Additional Duties And Responsibilities Assist Revenue Cycle department with diagnosis code review and clinical rebuttals for claim appeals.
Maintain a high level of proficiency in Microsoft Office and internal EMR applications.
Demonstrate independent problem-solving and critical thinking in a fast-paced, remote-capable environment.
Qualifications Active Licensed Practical Nurse (LPN) or Registered Nurse (RN) required.
Minimum of 3 years experience in a healthcare setting
Prior experience in outpatient, infusion, specialty pharmacy, or intake/authorization environments preferred
Demonstrated experience handling sensitive patient information with discretion and confidentiality Additional Qualifications Must possess outstanding communication and interpersonal skills, be able to communicate professionally and effectively with other staff members, patients, vendors, and physicians, and is fluent in written and spoken English.
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