Client Support Consultant
About the position
We're hiring a reliable and client-focused Client Support Consultant to assist clients by providing guidance, coordinating details, and delivering a smooth, high-quality experience from start to finish. This fully remote role is ideal for someone who is organized, people-focused, and comfortable working independently while maintaining a high standard of service and using the resources, tools and systems provided to you with the team and mentorship.
Responsibilities
ā¢ Communicate with clients to understand needs, preferences, and timelines
ā¢ Provide clear support, recommendations, and timely follow-ups
ā¢ Coordinate scheduling, confirmations, and ongoing updates
ā¢ Maintain accurate records and ensure consistent communication
ā¢ Deliver professional, friendly client support throughout the process
Requirements
ā¢ Strong communication and organizational skills
ā¢ Customer service or client-facing experience (preferred, not required)
ā¢ Self-motivated and comfortable working remotely
ā¢ Must be coachable to learn the systems, process and training
ā¢ Detail-oriented, reliable, and tech-comfortable
ā¢ Authorized to work from Mexico, the United States, the United Kingdom, or Australia
Nice-to-haves
ā¢ Customer service or client-facing experience (preferred, not required)
Benefits
ā¢ 100% remote flexibility
ā¢ Training and ongoing support provided
ā¢ Clear growth and advancement opportunities
Apply tot his job
Apply To this Job
We're hiring a reliable and client-focused Client Support Consultant to assist clients by providing guidance, coordinating details, and delivering a smooth, high-quality experience from start to finish. This fully remote role is ideal for someone who is organized, people-focused, and comfortable working independently while maintaining a high standard of service and using the resources, tools and systems provided to you with the team and mentorship.
Responsibilities
ā¢ Communicate with clients to understand needs, preferences, and timelines
ā¢ Provide clear support, recommendations, and timely follow-ups
ā¢ Coordinate scheduling, confirmations, and ongoing updates
ā¢ Maintain accurate records and ensure consistent communication
ā¢ Deliver professional, friendly client support throughout the process
Requirements
ā¢ Strong communication and organizational skills
ā¢ Customer service or client-facing experience (preferred, not required)
ā¢ Self-motivated and comfortable working remotely
ā¢ Must be coachable to learn the systems, process and training
ā¢ Detail-oriented, reliable, and tech-comfortable
ā¢ Authorized to work from Mexico, the United States, the United Kingdom, or Australia
Nice-to-haves
ā¢ Customer service or client-facing experience (preferred, not required)
Benefits
ā¢ 100% remote flexibility
ā¢ Training and ongoing support provided
ā¢ Clear growth and advancement opportunities
Apply tot his job
Apply To this Job