Client Solutions Advisor
CCC Intelligent Solutions is a leading cloud platform for the insurance economy, creating intelligent experiences for various stakeholders. They are seeking a motivated Client Solutions Advisor to drive customer success and product adoption within repair facilities and dealerships, focusing on proactive client engagement and territory growth. Responsibilities Provide regular onsite and remote support to assigned body shops and dealers Deliver product education and drive adoption of new tools and updates Identify new opportunities and support add-on product sales to boost revenue Guide customers through best practices for using CCC’s electronic parts procurement solution Use performance reporting to support customer success stories and improvements Work cross functionally with sales and implementation teams to maximize value in your territory Skills College Degree Preferred 1 – 2 years in a repair facility, dealership or similar environment (collision estimating experience is a major plus) Previous experience in territory management and B2B account management preferred Strong presentation, problem-solving, and communication skills Comfort with technology, MS Office, and CRM tools Willingness to travel extensively (50 – 75% overnight) Location: Grand Rapids or Lansing MI Benefits 401K Match Paid time off Annual Incentive Plan Performance Bonus Comprehensive health insurance Adoption Assistance Tuition Reimbursement Wellness Programs Stock Purchase Plan options Employee Resource Groups Company Overview CCC Intelligent Solutions is a SaaS platform that offers digital and data services for the insurance and automotive industries. It was founded in 1980, and is headquartered in Chicago, Illinois, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship CCC Intelligent Solutions has a track record of offering H1B sponsorships, with 69 in 2025, 48 in 2024, 71 in 2023, 79 in 2022, 30 in 2021. Please note that this does not guarantee sponsorship for this specific role.