Client Services & Project Coordinator
We are a staffing agency recruiting on behalf of a growing business seeking a highly organized and relationship-driven Client Services & Project Coordinator.
This role is ideal for someone who thrives at the intersection of client communication, project coordination, and operational excellence. You will serve as a key point of contact for clients while supporting project delivery, stakeholder management, and internal team coordination.
The ideal candidate is proactive, detail-oriented, and confident managing multiple priorities while maintaining exceptional client relationships.
KEY RESPONSIBILITIES:
CLIENT SERVICES & RELATIONSHIP MANAGEMENT
Serve as a primary point of contact for clients, ensuring a positive and professional experience
Build and maintain strong client relationships through consistent communication and follow-up
Manage client inquiries, requests, and escalations in a timely manner
Coordinate meetings, status updates, and stakeholder communications
Ensure client expectations, deliverables, and timelines are clearly communicated and managed
PROJECT COORDINATION & DELIVERY
Support projects from initiation through completion, ensuring deadlines and deliverables are met
Coordinate internal teams, vendors, and stakeholders to ensure smooth project execution
Maintain project documentation, timelines, and status reports
Monitor project risks, dependencies, and action items
Assist with resource planning and workload coordination across teams
OPERATIONS & PROCESS IMPROVEMENT
Develop and maintain operational processes, workflows, and standard operating procedures
Identify opportunities to improve efficiency and streamline administrative processes
Track project performance metrics and prepare management reports
Support process optimization and continuous improvement initiatives
Assist with executive and team coordination when required
REPORTING & ADMINISTRATION
Prepare client reports, project updates, and operational summaries
Maintain accurate records, documentation, and databases
Support budgeting, vendor coordination, and administrative functions where required
Monitor project milestones and ensure timely completion of deliverables
REQUIRED QUALIFICATIONS:
Previous experience in Client Services, Customer Success, Account Management, Project Coordination, Operations, or a related role
Strong stakeholder and relationship management skills
Excellent written and verbal communication skills
Strong organizational and time management abilities
Ability to manage multiple projects and competing priorities simultaneously
Experience coordinating cross-functional teams and stakeholders
Proficiency with project management and collaboration tools
High attention to detail and strong problem-solving abilities
PREFERRED QUALIFICATIONS:
Experience working in a remote environment
Exposure to project management methodologies such as Agile or Waterfall
Experience using tools such as Asana, Monday.com, ClickUp, Jira, Trello, or similar platforms
Experience supporting client-facing projects or service delivery teams
Budget tracking, procurement, or financial administration experience
Experience within professional services, consulting, marketing agencies, technology, or financial services environments
WHAT WE'RE LOOKING FOR:
A natural relationship builder who enjoys working with clients and stakeholders
Someone who is highly organized and able to keep multiple moving pieces on track
A proactive problem-solver who takes ownership of outcomes
A professional communicator who can confidently engage with clients and leadership teams
Someone who thrives in a fast-paced environment and remains calm under pressure
A team player who values collaboration and continuous improvement
SUCCESS IN THIS ROLE LOOKS LIKE:
Strong and lasting client relationships
Projects delivered on time and within scope
Clear communication between clients and internal teams
Improved operational efficiency and process effectiveness
High levels of client satisfaction and stakeholder engagement
Accurate reporting and proactive issue resolution
\n
\n$1,200 - $1,800 a month
U.S.-based clinical laboratory | Full-Time (40 hours per week) | Remote
\n
Why Join Assist World?
100% REMOTE
$50 birthday bonus
$200 testimonial bonus
$500 entry monthly raffle
NO TRACKER. NO PROBLEM
This role is ideal for someone who thrives at the intersection of client communication, project coordination, and operational excellence. You will serve as a key point of contact for clients while supporting project delivery, stakeholder management, and internal team coordination.
The ideal candidate is proactive, detail-oriented, and confident managing multiple priorities while maintaining exceptional client relationships.
KEY RESPONSIBILITIES:
CLIENT SERVICES & RELATIONSHIP MANAGEMENT
Serve as a primary point of contact for clients, ensuring a positive and professional experience
Build and maintain strong client relationships through consistent communication and follow-up
Manage client inquiries, requests, and escalations in a timely manner
Coordinate meetings, status updates, and stakeholder communications
Ensure client expectations, deliverables, and timelines are clearly communicated and managed
PROJECT COORDINATION & DELIVERY
Support projects from initiation through completion, ensuring deadlines and deliverables are met
Coordinate internal teams, vendors, and stakeholders to ensure smooth project execution
Maintain project documentation, timelines, and status reports
Monitor project risks, dependencies, and action items
Assist with resource planning and workload coordination across teams
OPERATIONS & PROCESS IMPROVEMENT
Develop and maintain operational processes, workflows, and standard operating procedures
Identify opportunities to improve efficiency and streamline administrative processes
Track project performance metrics and prepare management reports
Support process optimization and continuous improvement initiatives
Assist with executive and team coordination when required
REPORTING & ADMINISTRATION
Prepare client reports, project updates, and operational summaries
Maintain accurate records, documentation, and databases
Support budgeting, vendor coordination, and administrative functions where required
Monitor project milestones and ensure timely completion of deliverables
REQUIRED QUALIFICATIONS:
Previous experience in Client Services, Customer Success, Account Management, Project Coordination, Operations, or a related role
Strong stakeholder and relationship management skills
Excellent written and verbal communication skills
Strong organizational and time management abilities
Ability to manage multiple projects and competing priorities simultaneously
Experience coordinating cross-functional teams and stakeholders
Proficiency with project management and collaboration tools
High attention to detail and strong problem-solving abilities
PREFERRED QUALIFICATIONS:
Experience working in a remote environment
Exposure to project management methodologies such as Agile or Waterfall
Experience using tools such as Asana, Monday.com, ClickUp, Jira, Trello, or similar platforms
Experience supporting client-facing projects or service delivery teams
Budget tracking, procurement, or financial administration experience
Experience within professional services, consulting, marketing agencies, technology, or financial services environments
WHAT WE'RE LOOKING FOR:
A natural relationship builder who enjoys working with clients and stakeholders
Someone who is highly organized and able to keep multiple moving pieces on track
A proactive problem-solver who takes ownership of outcomes
A professional communicator who can confidently engage with clients and leadership teams
Someone who thrives in a fast-paced environment and remains calm under pressure
A team player who values collaboration and continuous improvement
SUCCESS IN THIS ROLE LOOKS LIKE:
Strong and lasting client relationships
Projects delivered on time and within scope
Clear communication between clients and internal teams
Improved operational efficiency and process effectiveness
High levels of client satisfaction and stakeholder engagement
Accurate reporting and proactive issue resolution
\n
\n$1,200 - $1,800 a month
U.S.-based clinical laboratory | Full-Time (40 hours per week) | Remote
\n
Why Join Assist World?
100% REMOTE
$50 birthday bonus
$200 testimonial bonus
$500 entry monthly raffle
NO TRACKER. NO PROBLEM