Client Service Manager

Client Advisor Commercial Lines – KENTUCKY! REMOTE About the Opportunity:This role is with a large, fast-growing insurance agency that experienced significant expansion over the past year. They’re known for their strong culture, supportive environment, and commitment to doing right by both clients and employees. This team offers flexibility, a people-first atmosphere, and the chance to manage meaningful, high-value work within a collaborative structure.Salary: $85,000 to $110,000Benefits: Fully paid health insurance, SEP retirement option, strong culture, and workplace flexibilityLocation: Birimingham, ALPosition Type: Full-TimeThe Role:We’re seeking a skilled Commercial Lines Client Advisor to take ownership of a generalist BOB including. This role is ideal for someone who is detail-oriented, proactive, and experienced in commercial lines servicing within the construction space.You’ll work closely with insurance professionals, producers, and internal teams to ensure exceptional service delivery and long-term client satisfaction. The agency operates on EPIC, so familiarity with the system is a strong plus.What You’ll Do:Manage a MID MARKET BOBHandle full A–Z servicing: renewals, quoting, endorsements, certificates, policy changes, and client communicationPartner with internal insurance specialists for seamless service and high client satisfactionMaintain accurate documentation and ensure timely, proactive follow-upWork closely with producers and team members to address client needs and maintain strong relationshipsSupport a fast-growing agency with a reputation for top-tier serviceWhat You Bring:Property Casualty Licensed required3+ years of commercial lines account management experienceStrong background with construction-related accounts preferredExperience using EPIC is a plusExcellent communication, client service, and organizational skillsAbility to work independently while contributing to a collaborative cultureDetail-oriented mindset with a commitment to delivering exceptional serviceWhy Join This Organization?Health insuranceREMOTEFlexible environment with a healthy work-life balanceStrong, supportive culture with low turnoverOpportunity to manage a large, meaningful client accountGrowing agency with long-term stability and advancement potentialInterested?All conversations and submissions are 100% confidential.To learn more or apply, contact:Hannah Lowry – [email protected]

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