Claims Specialist, Workers - Central Region

Remote Full-time
Position: Claims Specialist, Workers Compensation - Central Region
Pay Philosophy

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
Description

Are you looking for an opportunity to join a fast-growing company that consistently outpaces the industry in year-over-year growth? Liberty Mutual offers exciting openings for Workers Compensation Claims Specialists within the Central Region!

As a Workers Compensation Claims Specialist, the successful candidate will join a dedicated Claims Team, utilizing the latest technology to manage a caseload of routine to moderately complex claims. Responsibilities include investigating claims, assessing liability and compensability, evaluating losses, and negotiating settlements. The role involves interactions with claimants, policyholders, appraisers, attorneys, and other third parties throughout the claims management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers.

Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory. Training will require 1 week in our Plano, TX office onsite.

This position may be filled as a Workers Compensation Associate Claims Specialist, Workers Compensation Claims Specialist I or a Workers Compensation Claims Specialist II. The salary range posted reflects the range for the varying pay scale across various locations.

To be considered for this position, candidates must reside within 50 miles of Hoffman Estates, IL, or Indianapolis, IN, and will be required to work in the office twice a month. Candidates located in Ohio and Montana are eligible for 100% remote work, as we do not have claims offices in these states. Please note that this policy is subject to change.

Responsibilities
• Manages an inventory of claims to evaluate compensability/liability.
• Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources.
• Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages.
• Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate.
• Evaluates actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.
• Performs other duties as assigned.
Qualifications
• Proven interpersonal, analytical and negotiation abilities required.
• Ability to provide information in a clear, concise manner, ability to build effective relationships.
• Bachelor's degree or equivalent in addition to 1-year claims handling experience.
• Knowledge of legal liability, insurance coverage and medical terminology preferred.
• Licensing may be required in some states.
About Us

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace
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