Claims Service Representative - Employee Health & Benefits

Marsh McLennan Agency is a full-service brokerage recognized for its award-winning workplace culture. As a Claims Service Representative, you will support operations by assisting clients with their health and wellness benefits inquiries, managing claims processes, and ensuring excellent service to maintain strong relationships with clients and service teams.ResponsibilitiesGather claim information related to health and wellness benefitsAssist clients and members with their inquiries and coverage questionsAnswer incoming client calls to assist members with utilizing their benefitsBegin the intake process to assist with claims and billing issuesGather necessary documentationUpdate members on their claim statusCollaborate with Claims Consultants to resolve any issues that ariseSkillsStrong knowledge of software systems, including OutlookExcellent communication skills, both verbal and writtenAbility to manage time effectively and prioritize workloadExperience in customer service or addressing claims inquiriesAttention to detail and commitment to data integrityBA/BS degree in Business, Insurance, or a related fieldIntermediate skill level in Microsoft Office SuiteExperience in the insurance industryLife & Health license preferred, or the ability to obtain upon hireBenefitsMedical, dental, vision, 401K benefits and moreThe flexibility to work at home or an office, based on your discretion and scheduleStart with 20 days of paid time offA paid day off to volunteer and company-organized volunteer eventsUp to $1,000 per year in matching charitable donationsUp to $750 per year in wellness rewardsAll the nitro cold brew coffee and sparkling water you can drinkA company-wide mentality that you can never appreciate your co-workers too muchCompany OverviewMarsh McLennan is an insurance company that provides business insurance, employee benefits, and private client insurance solutions. It is a sub-organization of Marsh & McLennan. It was founded in 2003, and is headquartered in White Plains, New York, USA, with a workforce of 10001+ employees. Its website is https://www.marshmma.com.



Apply Now