Claims Representative - Investigations
West Bend Insurance Company is recognized as a top workplace, focused on valuing its associates and fostering a welcoming culture. The Claims Representative role involves reviewing, analyzing, and investigating property and casualty insurance claims to determine their validity and ensure accurate settlements. Responsibilities Investigate, evaluate, and resolve claims while delivering outstanding customer service Negotiate settlements with insureds, claimants, and attorneys Manage active files, ensure accurate reserving, and maintain compliance with audit guidelines Learn and grow through hands-on training, mentorship, and project opportunities Skills Demonstrated ability to adapt quickly and contribute across multiple functional areas Excellent communication skills, both written and verbal Proven track record of managing priorities and delivering results in fast-paced settings Comfort with ambiguity and a willingness to take initiative in evolving business environments Experience handling auto and GL/PD claims is preferred Bachelor's degree or equivalent experience Associate in General Insurance and/or Associate in Claims designation Benefits Medical & Prescription Insurance Health Savings Account Dental Insurance Vision Insurance Short and Long Term Disability Flexible Spending Accounts Life and Accidental Death & Disability Accident and Critical Illness Insurance Employee Assistance Program 401(k) Plan with Company Match Pet Insurance Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates Bonus eligible based on performance Company Overview For more than 130 years, West Bend has been a trusted provider of insurance products, serving the diverse needs of business, home, and automobile owners. It was founded in 1894, and is headquartered in West Bend, Wisconsin, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship West Bend Insurance Company has a track record of offering H1B sponsorships, with 3 in 2024, 5 in 2023, 4 in 2022, 4 in 2020. Please note that this does not guarantee sponsorship for this specific role.