Claims Assistant

Admiral Insurance Group is a leading provider of commercial insurance specializing in underwriting high-risk businesses. The Claims Assistant will provide administrative support to Claims Superintendents and assist with the claims life cycle, ensuring efficient processing and communication. Responsibilities The Claims Assistant will be responsible for providing administrative support to the Claims Superintendents and assist in all aspects of the claim life cycle Responsible for Support Queue activities i.e. format letters mail, file/policy copies, download documents and void/stop payments in system Process deductible requests and send notices to the insureds Enter new losses and add documents to the system Access information in response to inquiries from attorneys, brokers, or insureds Respond to agents’ requests in the form of correspondence and via phone Maintain records and complete projects specific to accounts handled by the Claims Superintendents Review and approve payments entered by the superintendent Gather necessary information for CMS reporting Process all new vendor information in Contact Manager Check all new requests in system to prevent duplications Adjust and consolidate any duplicates Process all address changes as needed Verify the accuracy of Tax ID numbers received from vendors with the Internal Revenue Service Act as liaison for Finance for Tax IDs Act as liaison between claims personnel and vendor when requesting files from storage site Publish claims committee schedule twice per week and provide quarterly reports to Claims Department executives Submit medical malpractice reports as required by state medical boards and National Practitioner’s Data Bank Responsible for the Billing Inbox Review all independent adjuster invoices under $1,000 for compliance with guidelines Create activities for the superintendents to process invoices in source system Update rates and respond to any inquiries for LEX Additional projects as assigned Skills High School Diploma required Minimum of 1-2 years of administrative support experience Ability to assess priorities and manage deadlines effectively Effective communication skills, both verbal and written Strong organizational skills Proficiency with MS Office Suite Associate or Bachelor's Degree, preferred Insurance industry knowledge is a plus Benefits Health Dental Vision Life Disability Wellness Paid Time Off 401(k) Profit-Sharing plans Company Overview Admiral Insurance Group, a Berkley company, provides excess and surplus (E&S) lines of commercial insurance exclusively through our nationwide network of wholesale brokers. It was founded in 1974, and is headquartered in Mount Laurel, New Jersey, USA, with a workforce of 201-500 employees. Its website is