Claims Adjuster I, Accident Benefits
BrokerLink is a part of Intact Financial Corporation, and they are seeking a Claims Adjuster I for Accident Benefits to assist customers who have suffered injuries from motor vehicle accidents. The role focuses on ensuring a positive customer journey throughout the claims process while providing necessary training and support to excel in the insurance industry.ResponsibilitiesEnsure timely and thorough investigation and adjudication of medical claimsIdentify eligibility and/or entitlement ensuring quick access to all available benefits to promote treatment and recoveryManage claims while abiding by current provincial regulations and guidelines as well as company protocols and proceduresAnswer queries from customers, legal representatives and medical clinics while providing high quality customer serviceSkillsMinimum 1 year experience working in a customer service roleStrong communication, critical thinking, and negotiation skillsComputer literate and capable of working in a paperless environmentCapable of multitasking and juggling competing priorities in a fast-paced, high-pressure environmentCapable of working independently within a collaborative team settingAn ongoing commitment to self developmentNo Canadian work experience required however must be eligible to work in CanadaKnowledge or understanding of medical terminology is an assetA university degree or college diploma in Health Sciences (Kinesiology or Psychology) is considered an assetBilingualism (French & English), both oral and written is an assetBenefitsFlexible work arrangements and a hybrid work modelPossibility to purchase up to 5 extra days off per yearMultiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much moreShare plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 7.5%Our pension offerings provide flexibility and long-term security for our employees beyond their careers.Company OverviewBrokerLink is an insurance brokerage company that offers car, home, property, personal, and business insurance claims. It was founded in 1991, and is headquartered in Calgary, Alberta, CAN, with a workforce of 1001-5000 employees. Its website is http://www.brokerlink.ca.
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