Chief Operating Officer - Fashion Industry
GUAPI is a fast-scaling global premium streetwear brand, with strong traction across the US, Japan, and Europe. Known for bold design, limited drops, and cultural relevance, GUAPI is now entering a critical phase: transitioning from a fast-growing brand into a structured, scalable, and investor-ready company.
Challenges You Will Solve
ā¢ Lack of structured processes across operations, CX, and logistics
ā¢ Improving systems between Shopify, 3PL, and internal workflows
ā¢ Inefficient handling of preorders vs available inventory
ā¢ Poor visibility on profitability and SKU-level performance
ā¢ High dependency on manual work and team coordination
ā¢ Growth initiatives not translating into consistent revenue
ā¢ National & International growth to be fully structured
Key Responsibilities1. Operational Structure & Execution
ā¢ Build and implement SOPs across all departments (CX, logistics, wholesale, finance)
ā¢ Fix operational inefficiencies in:
ā¢ Cx quality
ā¢ inventory flow
ā¢ preorder management
ā¢ Ensure daily execution discipline across teams
2. Systems & Process Optimization
ā¢ Align and optimize:
ā¢ Shopify
ā¢ 3PL (Quiet / Stord)
ā¢ internal tools (Gorgias, Klaviyo, etc.)
ā¢ Reduce manual errors (e.g., fulfillment mistakes, stock mismatches)
ā¢ Implement scalable workflows and automation
3. Revenue Execution Support
ā¢ Ensure growth initiatives actually translate into:
ā¢ revenue
ā¢ sell-through
ā¢ Align:
ā¢ marketing
ā¢ wholesale
ā¢ inventory strategy
ā¢ Support better product drop planning (avoid cannibalization)
4. Team Management & Accountability
ā¢ Introduce clear KPIs across all teams
ā¢ Manage remote global team
ā¢ Hold departments accountable for:
ā¢ execution
ā¢ performance
ā¢ timelines
ā¢ Maintain consistent quality across all departments every day.
5. Scaling Infrastructure
ā¢ Build the internal structure required to scale from:
ā¢ $12M ā $30M+ revenue
ā¢ Define org structure (who to hire, when, and why)
ā¢ Reduce founder dependency in operations
6. Financial & Reporting Readiness
ā¢ Work closely with accounting to:
ā¢ ensure accurate monthly P&L
ā¢ improve inventory-based COGS tracking
ā¢ Build investor-ready reporting
ā¢ Prepare the company for:
ā¢ due diligence
ā¢ potential sale or fundraising
Ideal Candidate
ā¢ 8ā15+ years in operations / COO / Head of Operations roles
ā¢ Experience scaling fashion / e-commerce / streetwear brands
ā¢ Strong understanding of:
ā¢ inventory & supply chain
ā¢ DTC + wholesale models
ā¢ Proven ability to:
ā¢ fix messy operations
ā¢ build structure from chaos
ā¢ Experience preparing companies for:
ā¢ investment or acquisition (big plus)
ā¢ Highly execution-focused (not just strategy)
What We Offer
ā¢ Competitive compensation (base + performance bonus)
ā¢ High ownership and decision-making power
ā¢ Direct collaboration with founder & leadership
ā¢ Opportunity to structure and scale a global brand
ā¢ Potential long-term upside tied to company growth
Pay: From $120,000.00 per year
Work Location: Remote
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Challenges You Will Solve
ā¢ Lack of structured processes across operations, CX, and logistics
ā¢ Improving systems between Shopify, 3PL, and internal workflows
ā¢ Inefficient handling of preorders vs available inventory
ā¢ Poor visibility on profitability and SKU-level performance
ā¢ High dependency on manual work and team coordination
ā¢ Growth initiatives not translating into consistent revenue
ā¢ National & International growth to be fully structured
Key Responsibilities1. Operational Structure & Execution
ā¢ Build and implement SOPs across all departments (CX, logistics, wholesale, finance)
ā¢ Fix operational inefficiencies in:
ā¢ Cx quality
ā¢ inventory flow
ā¢ preorder management
ā¢ Ensure daily execution discipline across teams
2. Systems & Process Optimization
ā¢ Align and optimize:
ā¢ Shopify
ā¢ 3PL (Quiet / Stord)
ā¢ internal tools (Gorgias, Klaviyo, etc.)
ā¢ Reduce manual errors (e.g., fulfillment mistakes, stock mismatches)
ā¢ Implement scalable workflows and automation
3. Revenue Execution Support
ā¢ Ensure growth initiatives actually translate into:
ā¢ revenue
ā¢ sell-through
ā¢ Align:
ā¢ marketing
ā¢ wholesale
ā¢ inventory strategy
ā¢ Support better product drop planning (avoid cannibalization)
4. Team Management & Accountability
ā¢ Introduce clear KPIs across all teams
ā¢ Manage remote global team
ā¢ Hold departments accountable for:
ā¢ execution
ā¢ performance
ā¢ timelines
ā¢ Maintain consistent quality across all departments every day.
5. Scaling Infrastructure
ā¢ Build the internal structure required to scale from:
ā¢ $12M ā $30M+ revenue
ā¢ Define org structure (who to hire, when, and why)
ā¢ Reduce founder dependency in operations
6. Financial & Reporting Readiness
ā¢ Work closely with accounting to:
ā¢ ensure accurate monthly P&L
ā¢ improve inventory-based COGS tracking
ā¢ Build investor-ready reporting
ā¢ Prepare the company for:
ā¢ due diligence
ā¢ potential sale or fundraising
Ideal Candidate
ā¢ 8ā15+ years in operations / COO / Head of Operations roles
ā¢ Experience scaling fashion / e-commerce / streetwear brands
ā¢ Strong understanding of:
ā¢ inventory & supply chain
ā¢ DTC + wholesale models
ā¢ Proven ability to:
ā¢ fix messy operations
ā¢ build structure from chaos
ā¢ Experience preparing companies for:
ā¢ investment or acquisition (big plus)
ā¢ Highly execution-focused (not just strategy)
What We Offer
ā¢ Competitive compensation (base + performance bonus)
ā¢ High ownership and decision-making power
ā¢ Direct collaboration with founder & leadership
ā¢ Opportunity to structure and scale a global brand
ā¢ Potential long-term upside tied to company growth
Pay: From $120,000.00 per year
Work Location: Remote
Apply tot his job
Apply To this Job