Chief of Staff

Remote Full-time
Upgradable is seeking a Chief of Staff to the CEO, James Norris. Were looking for someone who is passionate about changing themselves and the world. This person will work closely with James to maximize the value of his time while overseeing the performance of each department. This is a part-strategic and part-operational role, with a heavy emphasis on managing our growing team and driving alignment across the organization.
Who are we?
Upgradable is an applied research lab aiming to solve human flourishing. Everyone on the planet deserves to live an extraordinary life. We're working hard to make that a reality.
What's our culture like?
We're a principled, thoughtful, high-performing, and agile startup. We deeply value our mission, but at the same time we like to laugh and joke and be human with each other. It goes without saying, but were very focused on everyone's self-development.
Why is this role important?
As the Chief of Staff, you will dramatically increase the effectiveness and impact of the CEO by driving alignment across all departments and managing the day-to-day work of the team, giving the CEO greater capacity to focus on strategy, business development, and client engagements. You will serve a key function of communicating strategy to team members so they can see where their work fits into the big picture. In virtue of this, you will act as a force multiplier for the entire team.
What will you do?
Help the CEO prioritize his time to best pursue Upgradable strategic goalsCo-create strategy and launch new initiatives with the executive teamWork across all departments to drive alignment around strategic goalsManage the day-to-day work of all departmentsLead recruiting, managing, and coaching of team members Drive communication strategy and support the CEOs communications with clients and stakeholdersOwn other projects and ad hoc tasks as needed
Who is suited for this role?
These words should describe you:
Rational: able to carefully evaluate relevant considerations and make good decisionsSharp: smart, quick-witted, and discerningFormidable: a force of nature that makes things happenConscientious: able to reliably deliver high-quality work on time and within budgetGrowth-oriented: deeply focused on improving yourself and the value you offerAutonomous: self-directed and intrinsically motivatedAltruistic: here to do good for the world
The ideal candidate should also have the following skills:
Leadership: able to inspire and drive teams to reach ambitious goalsManagement: able to hire, fire, align, coach, and mentor peopleStrategy: proficient in strategic thinking and planningOrganizational: able to juggle multiple priorities and stay on top of a large number of potentially conflicting tasks and deadlinesCommunication: able to succinctly communicate complex information to a variety of audiences both verbally and in writing Diplomacy: able to tactfully and effectively relate with people from varied socioeconomic, geographic, and cultural backgroundsFinance: proficient in budgeting and financial managementSoftware: proficient in Google Apps, Microsoft suite, and other basic software toolsDiscretion: able to maintain the confidentiality of sensitive information
Why should I join?
Compensation: base salary and generous profit shareSelf-development: dedicated time and support to run your own Upgrade ProgramProfessional development: opportunity to build cross-functional skills and expertise Impact: substantial amounts of measurable social and environmental impact on the worldNetwork: access to our network of experts, partners, and clientsFlexibility: a fully remote, results-only work environmentFun: an environment where playfulness is very welcome
We are an equal opportunity employer and value diversity at Upgradable. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. We strive to be a meritocracy.

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