Certified Pharmacy Technician – Operations

Remote Full-time
Job Description:
• Process incoming and outgoing transfer requests, verifying all patient and prescription data
• Review account billing for accuracy and communicate changes accordingly with patients
• Coordinate patient profiles with appropriate pharmacy support and services
• Providing an exceptional customer service experience each day in a phone-based environment
• Perform claim adjudication and auditing duties such as prior authorizations, billing and eligibility checks
• Working through current case queues to solve problems for patient care issues
• Patient outreach to collect payments and coordinate payment plans
• Maintaining patient records with strong attention to detail and confidentiality
• Accurate retrieval of all prescription information and verifying through doctor calls
• Performing in a high volume, fast paced environment to support ExactCare’s nationwide patient base
• Other tasks as required

Requirements:
• Must be 18+ years of age
• High school diploma/GED
• Prior experience in a pharmacy setting
• Prior experience coordinating prescription transfers, preferred
• Certified with the Pharmacy Technician Certification Board (PTCB) or the National Health Association (NHA) and maintain a current certificate, required
• Must maintain a pharmacy technician registration with State Board of Pharmacy
• Ability to perform in an office based (or remote) setting that requires sitting at a desk 90% of the time

Benefits:
• medical/dental/vision
• flexible spending
• company-paid life insurance
• short-term disability
• voluntary benefits
• 401(k)
• Paid Time Off
• paid holidays

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