Care Manager- Telephonic Nurse PT - Sat and Sun 8a-4:30p, 4 hours weeknight
About the position
The Care Manager - Telephonic Nurse position at CenterWell involves providing support to patients transitioning into and out of home health services. This role is crucial in ensuring optimal continuity of care, requiring a deep understanding of post-acute care options and effective communication with clinical teams. The position is part-time, primarily working weekends and one weeknight, and is conducted via telephonic interactions with patients.
Responsibilities
Ā Act as CenterWell Home Health representative for patients discharged from service or needing post-acute services.
,
Ā Navigate healthcare options, including care services, Medicare coverage, and billing issues.
,
Ā Make clinical level of care determinations based on discussions and medical records.
,
Ā Act as a customer advocate throughout the referral process to ensure timely responses and maximize referral to admission conversion rates.
,
Ā Maintain awareness of department performance objectives and assure patient satisfaction goals are met.
,
Ā Assist in the admissions process for patients meeting requirements.
,
Ā Provide education regarding Home Health, Hospice, and Palliative Care Services.
,
Ā Participate in special projects and perform other duties as assigned.
Requirements
Ā Licensed Registered Nurse (RN) with compact state licensure and no disciplinary action.
,
Ā 3 - 5 years of clinical acute care experience.
,
Ā Comprehensive knowledge of Microsoft Office applications including Word, Excel, Outlook, Teams, and One Note.
,
Ā Passion for contributing to an organization focused on improving consumer experiences.
,
Ā High-speed internet connection (no hotspot, DSL, or satellite).
Nice-to-haves
Ā Experience with case management, discharge planning, and patient education for adult acute care.
,
Ā Managed care experience.
,
Ā Home Health Care experience.
,
Ā Telephonic triage experience.
,
Ā Bachelor's degree.
,
Ā HCHB experience preferred.
Benefits
Ā Medical, dental, and vision benefits
,
Ā 401(k) retirement savings plan
,
Ā Paid time off including company and personal holidays
,
Ā Volunteer time off
,
Ā Paid parental and caregiver leave
,
Ā Short-term and long-term disability
,
Ā Life insurance
,
Ā Opportunities for personal and professional growth.
Apply Now
The Care Manager - Telephonic Nurse position at CenterWell involves providing support to patients transitioning into and out of home health services. This role is crucial in ensuring optimal continuity of care, requiring a deep understanding of post-acute care options and effective communication with clinical teams. The position is part-time, primarily working weekends and one weeknight, and is conducted via telephonic interactions with patients.
Responsibilities
Ā Act as CenterWell Home Health representative for patients discharged from service or needing post-acute services.
,
Ā Navigate healthcare options, including care services, Medicare coverage, and billing issues.
,
Ā Make clinical level of care determinations based on discussions and medical records.
,
Ā Act as a customer advocate throughout the referral process to ensure timely responses and maximize referral to admission conversion rates.
,
Ā Maintain awareness of department performance objectives and assure patient satisfaction goals are met.
,
Ā Assist in the admissions process for patients meeting requirements.
,
Ā Provide education regarding Home Health, Hospice, and Palliative Care Services.
,
Ā Participate in special projects and perform other duties as assigned.
Requirements
Ā Licensed Registered Nurse (RN) with compact state licensure and no disciplinary action.
,
Ā 3 - 5 years of clinical acute care experience.
,
Ā Comprehensive knowledge of Microsoft Office applications including Word, Excel, Outlook, Teams, and One Note.
,
Ā Passion for contributing to an organization focused on improving consumer experiences.
,
Ā High-speed internet connection (no hotspot, DSL, or satellite).
Nice-to-haves
Ā Experience with case management, discharge planning, and patient education for adult acute care.
,
Ā Managed care experience.
,
Ā Home Health Care experience.
,
Ā Telephonic triage experience.
,
Ā Bachelor's degree.
,
Ā HCHB experience preferred.
Benefits
Ā Medical, dental, and vision benefits
,
Ā 401(k) retirement savings plan
,
Ā Paid time off including company and personal holidays
,
Ā Volunteer time off
,
Ā Paid parental and caregiver leave
,
Ā Short-term and long-term disability
,
Ā Life insurance
,
Ā Opportunities for personal and professional growth.
Apply Now