Call centre jobs, Customer service, Telework or hybrid
Desjardins is a leading financial services cooperative in Quebec, and they are seeking Customer Service Representatives to join their dynamic call centre team. The role involves advising and supporting members and clients, providing a personalized experience, and building loyalty through various service opportunities. Responsibilities Advising members and clients Supporting members and clients Building loyalty Providing a unique and personalized experience Skills Diploma of College Studies (technical DCS) in a relevant field At least 1 year of relevant experience Other combinations of relevant training and experience may be considered Knowledge of French required For certain positions, advanced level proficiency in English may be required due to the nature of the duties or work tools or because the position involves interactions with English-speaking members and clients Work arrangements vary depending on the position and involve either hybrid work or telework Benefits An annual performance-related bonus 4 weeks of flexible vacation starting in the first year Reimbursement of health and wellness expenses and telework equipment Group insurance including telemedicine A defined benefit pension plan that provides predictable, stable income throughout retirement Company Overview Desjardins is a cooperative financial organization that offers financial services for individuals and businesses. It was founded in 1900, and is headquartered in Montréal, Quebec, CAN, with a workforce of 10001+ employees. Its website is