Call Center Representative - 2nd Shift
Fieldprint, Inc. provides Livescan Fingerprinting; Fingerprinting Enrollment Services; Form I-9 Section 2 Completion; Badge Photography and Processing; and Fitness Determination and Adjudication services for corporations, non-profits and federal, state, tribal, and local government sectors.
Fieldprint is at the forefront of our industry. We offer a comprehensive suite of electronic fingerprinting and related services to handle all of the identity management needs of our clients. We design innovative technology that delivers accurate, timely results to our clients.
Our success begins with our diverse team of kind, collaborative professionals who are passionate about the work we deliver.
Fieldprint call center representatives take incoming calls from customers and clients relating to our electronic fingerprinting and identity management services.
This is an on-site position located in Warminster, PA. The hours are Monday through Saturday (with Tuesday and Sunday off) from 100pm -900pm. This position pays $17.20hr.
Receive incoming calls regarding fingerprinting requests
Determine locations via phone/computer for fingerprint collection
Follow up with fingerprinting site vendors to obtain all related documentation
Prepare and send welcome packets to new clients
Process fingerprints and channel to the appropriate agency
Monitor and maintain call center telephone line
Bilingual in Spanish preferred
Excellent phone, computer, and administrative skills
Excellent customer service skills
Professional and positive attitude
Ability to work in a fast paced environment
Proficiency in Microsoft Office suite, including Word and Excel
Must be willing and able to travel
The candidate we are seeking will have at minimum a high school diploma or equivalent.
Fieldprint offers a comprehensive suite of benefits, an environmentally friendly workplace and flexible scheduling to assist employees in managing their lives outside of work.
Medical, dental and vision coverage with spouse/family coverage options
401K plan with generous company match
Flexible spending accounts
Voluntary insurance coverage plans (life, disability, etc.)
Paid lunch breaks
Paid time off
Paid holidays
Paid training program/ Internal employee development
Overtime options available
Casual dress code
Flexible work schedules
Employee referral bonus program
All candidates are subject to a drug test and a background screening.
EOE M/F/Disabled/Veteran
Apply Now
Fieldprint is at the forefront of our industry. We offer a comprehensive suite of electronic fingerprinting and related services to handle all of the identity management needs of our clients. We design innovative technology that delivers accurate, timely results to our clients.
Our success begins with our diverse team of kind, collaborative professionals who are passionate about the work we deliver.
Fieldprint call center representatives take incoming calls from customers and clients relating to our electronic fingerprinting and identity management services.
This is an on-site position located in Warminster, PA. The hours are Monday through Saturday (with Tuesday and Sunday off) from 100pm -900pm. This position pays $17.20hr.
Receive incoming calls regarding fingerprinting requests
Determine locations via phone/computer for fingerprint collection
Follow up with fingerprinting site vendors to obtain all related documentation
Prepare and send welcome packets to new clients
Process fingerprints and channel to the appropriate agency
Monitor and maintain call center telephone line
Bilingual in Spanish preferred
Excellent phone, computer, and administrative skills
Excellent customer service skills
Professional and positive attitude
Ability to work in a fast paced environment
Proficiency in Microsoft Office suite, including Word and Excel
Must be willing and able to travel
The candidate we are seeking will have at minimum a high school diploma or equivalent.
Fieldprint offers a comprehensive suite of benefits, an environmentally friendly workplace and flexible scheduling to assist employees in managing their lives outside of work.
Medical, dental and vision coverage with spouse/family coverage options
401K plan with generous company match
Flexible spending accounts
Voluntary insurance coverage plans (life, disability, etc.)
Paid lunch breaks
Paid time off
Paid holidays
Paid training program/ Internal employee development
Overtime options available
Casual dress code
Flexible work schedules
Employee referral bonus program
All candidates are subject to a drug test and a background screening.
EOE M/F/Disabled/Veteran
Apply Now