Call Center Manager
Job title: Call Center Manager in Fort Worth, TX at Burnett’s Staffing
Company: Burnett’s Staffing
Job description: Are you an experienced leader who’s passionate about developing people, driving performance, and delivering exceptional customer service? We’re looking for a Call Center Manager to lead a high-performing team of over 100 agents, both in-office and remote. This role is perfect for someone who thrives in a structured environment, enjoys coaching others, and takes pride in delivering excellent customer experiences. If you’re driven, reliable, and ready to make an impact, we want to hear from you! This role offers a supportive, values-based culture along with competitive benefits including health, dental, vision, and 401(k).Requirements:
5+ years of experience managing customer service teams in a call center is required
Bilingual in English and Spanish is a huge plus
High school diploma required; associate’s or bachelor’s degree preferred
Proficiency in SmartGrid, SharePoint, NICE InContact, and Max Agent
Experience overseeing large teams is preferred
Hours: Monday - Friday 9:00 am - 5:00 pmBenefits:
Health Insurance
Vision Insurance
Dental Insurance
401K
Compensation: $70,000 - $80,000/ SalaryFor immediate consideration, apply now!AI86008558
#ZR
Expected salary: $70000 - 80000 per year
Location: Fort Worth, TX
Apply for the job now!
Apply Now
Company: Burnett’s Staffing
Job description: Are you an experienced leader who’s passionate about developing people, driving performance, and delivering exceptional customer service? We’re looking for a Call Center Manager to lead a high-performing team of over 100 agents, both in-office and remote. This role is perfect for someone who thrives in a structured environment, enjoys coaching others, and takes pride in delivering excellent customer experiences. If you’re driven, reliable, and ready to make an impact, we want to hear from you! This role offers a supportive, values-based culture along with competitive benefits including health, dental, vision, and 401(k).Requirements:
5+ years of experience managing customer service teams in a call center is required
Bilingual in English and Spanish is a huge plus
High school diploma required; associate’s or bachelor’s degree preferred
Proficiency in SmartGrid, SharePoint, NICE InContact, and Max Agent
Experience overseeing large teams is preferred
Hours: Monday - Friday 9:00 am - 5:00 pmBenefits:
Health Insurance
Vision Insurance
Dental Insurance
401K
Compensation: $70,000 - $80,000/ SalaryFor immediate consideration, apply now!AI86008558
#ZR
Expected salary: $70000 - 80000 per year
Location: Fort Worth, TX
Apply for the job now!
Apply Now