Call Center Agent - DOS
Call Center Agent - DOS
Department: Contact Center
Employment Type: Full Time
Location: Remote - USA
Reporting To: Contact Center Management
Compensation: $16.00 - $17.00 / hour
Description
PATLive is seeking skilled and personable individuals for a remote role handling incoming calls for the Florida Department of State, Division of Corporations. This position requires excellent customer service skills and a professional phone presence. If you're looking for a remote opportunity with a reputable company, we encourage you to apply.
We currently prefer candidates from Florida, Georgia, North Carolina, Tennessee, and Texas for existing job opportunities.
Key Responsibilities
We Are Looking For:
Exceptional Communication: You possess excellent interpersonal skills, demonstrating friendliness and patience in a fast-paced, high-volume call environment.
Full-Time Availability: You are available to work a consistent Monday through Friday schedule, 8:00 AM to 5:00 PM EST.
Technical Proficiency: You are comfortable using computers and navigating software applications.
Required Equipment: A high-quality wired headset, keyboard, and mouse are required for optimal performance.
Dedicated Workspace: You have a quiet, distraction-free home office environment.
Residency: We currently prefer candidates from Florida, Georgia, North Carolina, Tennessee, and Texas for existing job opportunities.
Background Check: You are able to pass a background check.
Skills, Knowledge and Expertise
Minimum Requirements:
Reliable Internet: A stable, wired internet connection to your Wi-Fi router or cable modem, with a minimum speed of 20 Mbps download and 5 Mbps upload.
Professional Equipment: A high-quality wired headset, keyboard, and mouse are required for optimal performance.
Schedule Availability: Candidates must be available to work a Monday through Friday schedule, from 8:00 AM to 5:00 PM ET.
Residency Requirement: We currently prefer candidates from Florida, Georgia, North Carolina, Tennessee, and Texas for existing job opportunities. We kindly request that individuals residing outside of these states refrain from applying.
Benefits
Pay
$16 per hour (English)
$17 per hour (Spanish)
Benefits
Remote Work Flexibility: Enjoy the convenience and comfort of working from your home.
Comprehensive Paid Training: Receive thorough training to ensure your success in the role.
Robust Benefits Package:
Medical, Dental, and Vision Insurance
Life Insurance
Supplemental Benefits
401K Retirement Savings Plan
Generous Time Off: Benefit from paid holidays and paid time off.
We currently prefer candidates from Florida, Georgia, North Carolina, Tennessee, and Texas for existing job opportunities.
Apply To This Job
Department: Contact Center
Employment Type: Full Time
Location: Remote - USA
Reporting To: Contact Center Management
Compensation: $16.00 - $17.00 / hour
Description
PATLive is seeking skilled and personable individuals for a remote role handling incoming calls for the Florida Department of State, Division of Corporations. This position requires excellent customer service skills and a professional phone presence. If you're looking for a remote opportunity with a reputable company, we encourage you to apply.
We currently prefer candidates from Florida, Georgia, North Carolina, Tennessee, and Texas for existing job opportunities.
Key Responsibilities
We Are Looking For:
Exceptional Communication: You possess excellent interpersonal skills, demonstrating friendliness and patience in a fast-paced, high-volume call environment.
Full-Time Availability: You are available to work a consistent Monday through Friday schedule, 8:00 AM to 5:00 PM EST.
Technical Proficiency: You are comfortable using computers and navigating software applications.
Required Equipment: A high-quality wired headset, keyboard, and mouse are required for optimal performance.
Dedicated Workspace: You have a quiet, distraction-free home office environment.
Residency: We currently prefer candidates from Florida, Georgia, North Carolina, Tennessee, and Texas for existing job opportunities.
Background Check: You are able to pass a background check.
Skills, Knowledge and Expertise
Minimum Requirements:
Reliable Internet: A stable, wired internet connection to your Wi-Fi router or cable modem, with a minimum speed of 20 Mbps download and 5 Mbps upload.
Professional Equipment: A high-quality wired headset, keyboard, and mouse are required for optimal performance.
Schedule Availability: Candidates must be available to work a Monday through Friday schedule, from 8:00 AM to 5:00 PM ET.
Residency Requirement: We currently prefer candidates from Florida, Georgia, North Carolina, Tennessee, and Texas for existing job opportunities. We kindly request that individuals residing outside of these states refrain from applying.
Benefits
Pay
$16 per hour (English)
$17 per hour (Spanish)
Benefits
Remote Work Flexibility: Enjoy the convenience and comfort of working from your home.
Comprehensive Paid Training: Receive thorough training to ensure your success in the role.
Robust Benefits Package:
Medical, Dental, and Vision Insurance
Life Insurance
Supplemental Benefits
401K Retirement Savings Plan
Generous Time Off: Benefit from paid holidays and paid time off.
We currently prefer candidates from Florida, Georgia, North Carolina, Tennessee, and Texas for existing job opportunities.
Apply To This Job