Business Intelligence Consultant

Job Summary We are looking for a Business Intelligence Consultant to help customers adopt and get value from our BI solution. This person will work directly with clients to understand their business goals, guide them on BI and data best practices, deliver dashboards and reporting solutions, and provide training that helps them become successful with the platform. This is a client-facing consulting role that blends data analysis, BI, and customer enablement/training . It is a great fit for someone who enjoys working with data, solving business problems, and teaching users how to turn insights into action. What You Will Be Doing Partner with customers to understand business goals, KPIs, and reporting needs. Build dashboards, reports, and metrics that support decision-making. Guide customers on BI, reporting, and data best practices. Train new customers on how to use the Grow platform effectively. Answer client questions, troubleshoot issues, and help resolve reporting challenges. Manage smaller client engagements independently with limited supervision. Communicate risks, issues, and recommended next steps clearly. Work cross-functionally with internal teams to support successful customer outcomes. What We Are Looking For 3+ years of experience in Business Intelligence, Data Analysis, Analytics, or a related field . Experience with BI/data visualization tools such as Power BI, Tableau, Looker, Domo, or similar. Experience in a customer-facing, consulting, implementation, or support-oriented role . Strong ability to teach, train, or guide users on systems, tools, or business processes. Strong communication skills in English, both written and verbal. Ability to translate business needs into dashboards, KPIs, and actionable insights. Strong analytical and problem-solving skills. Comfortable learning new tools and technologies quickly. Ability to travel up to 10% and valid visa preferred. What Can Set You Apart Experience working with ERP, CRM, eCommerce, or SaaS data. Experience with SQL. Knowledge of APIs, connectors, or data integrations. Experience with manufacturing, supply chain, sales, or finance metrics. Experience working with English-speaking customers in a technical environment. #LI-RV1 #L1-Hybrid About Epicor At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We’re Proactive, Proud, Partners . Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you— that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. We are an equal-opportunity employer. Recruiter: Rocío Vidal López