Business Development Coordinator I
Canon U.S.A., Inc. is a leading provider of digital imaging solutions. The Business Development Coordinator I will serve as a link between marketing initiatives and sales execution, managing inbound communications and ensuring a premium customer experience while optimizing the sales funnel.ResponsibilitiesAnswering Inbound Calls: Respond to customer questions, provide basic product/service information, and transfer calls to the correct departmentManaging Marketing Leads: Sort and track incoming leads from various sources so they are assigned to the right business unit without delayCustomer Support: Assist with sales inquiries to ensure every customer has a professional and helpful experienceCRM Data Entry: Accurately enter and update customer details and call notes in our CRM systemLead Research: Use sales tools to check the quality and accuracy of new leads before they are passed to the sales teamImproving Processes: Work with the sales and tech teams to find ways to make our lead management faster and more efficientSkillsBachelor's degree in marketing, business administration, or a related fieldProven experience in lead management, marketing coordination, or a similar roleStrong organizational and multitasking skillsExcellent communication and interpersonal skillsProficiency in using CRM software and other marketing toolsAnalytical mindset with the ability to interpret data and provide actionable insightsDetail-oriented and proactive approach to problem-solvingBenefitsEmployee referral bonusEmployee discounts"Dress for Your Day" attire program (casual is welcome, based on your job function)Volunteer opportunities to give back to our local communitySwag! A Canon welcome kit and official merch you canβt get anywhere elseMedical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much moreCompany OverviewCanon Financial Services, Inc. It was founded in 1990, and is headquartered in Mount Laurel, New Jersey, USA, with a workforce of 201-500 employees. Its website is https://www.cfs.canon.com.
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