Bank Teller/Customer Service Representative

Remote Full-time
About the position

The Bank Teller/Customer Service Representative role involves managing financial transactions and providing excellent customer service in a banking environment. The position requires cash handling, financial record keeping, and assisting customers with their banking needs. This is a contract position based in Phoenix, AZ, with a standard day shift schedule from Monday to Friday.

Responsibilities
Ā• Manage all forms of financial accounts within the organization.
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Ā• Handle cash transactions including deposits and withdrawals.
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Ā• Provide customer service and assist customers with their banking needs.
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Ā• Reconcile daily deposit transactions and maintain accurate financial records.
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Ā• Analyze fiscal data and ensure compliance with bank standards and processes.
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Ā• Answer phone inquiries and provide information to customers.
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Ā• Maintain cash drawer and ensure accuracy in cash handling.

Requirements
Ā• High school diploma or GED.
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Ā• Experience in customer service and cash handling.
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Ā• Basic math and computer skills.
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Ā• Excellent communication skills.
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Ā• Strong dedication to accuracy and efficiency.
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Ā• Attention to detail and problem-solving abilities.
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Ā• Knowledge of bank standards and processes.

Nice-to-haves
Ā• Experience in accounting or finance.
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Ā• Reliability and honesty in handling financial transactions.
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Ā• Empathy and ability to assist customers effectively.

Benefits
Ā• 401(k)
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Ā• 401(k) matching
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Ā• Dental insurance
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Ā• Employee assistance program
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Ā• Flexible spending account
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Ā• Health insurance
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Ā• Life insurance
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Ā• Paid time off
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Ā• Tuition reimbursement
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Ā• Vision insurance

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