Business Analyst - REMOTE (anywhere in the US)
Description • Own the data story that powers KnockGeo’s next-generation home-buying platform. As a Business Analyst you will turn billions of rows of property, market, and customer data into clear, actionable insights that guide product strategy, pricing, and operational excellence. • Partner daily with Product Managers, Engineers, Data Scientists, and Go-to-Market leaders to define KPIs, design experiments, and build self-service dashboards that democratize data across the company. • Translate complex questions—"Which metro areas show the highest propensity for Knock’s trade-in model?" or "How do seasonal inventory swings affect customer conversion?"—into crisp SQL queries, statistical models, and visual narratives that drive go/no-go decisions. • Lead end-to-end analytics projects: scope the business problem, source and validate data, perform exploratory analysis, present findings to executives, and implement automated reporting that keeps teams aligned and accountable. • Build and maintain our core Looker semantic layer; ensure every metric—from CAC to LTV to Net Promoter Score—is governed, documented, and trusted by stakeholders in Sales, Marketing, Operations, and Finance. • Design A/B and multivariate tests for new product features and marketing campaigns; calculate required sample sizes, monitor statistical significance, and publish post-mortems that feed directly into the next sprint. • Create predictive models that forecast demand, identify churn risk, and optimize pricing in real time; work with Data Engineering to productionize these models in our modern Snowflake + dbt + Airflow stack. • Serve as the analytics subject-matter expert during quarterly OKR planning, providing scenario models and sensitivity analyses that help leadership allocate resources and set stretch yet achievable targets. • Champion data literacy across the remote-first organization by hosting weekly "Data Drop" office hours, writing internal blog posts, and curating a knowledge base of SQL snippets and Jupyter notebooks. • Continuously improve data quality by partnering with Engineering to instrument new event streams, monitor pipeline health, and resolve anomalies before they reach downstream consumers. • Stay ahead of industry trends—proptech, fintech, and real-estate economics—and translate external benchmarks into internal best practices that keep KnockGeo at the cutting edge of data-driven homeownership innovation. • Contribute to a culture of inclusion and psychological safety; actively participate in our POPSICLE values (Passion, Ownership, People-first, Scrappy, Innovation, Customer-obsessed, Learning, Equity) and mentor junior analysts as our team scales. Apply tot his job