Business Analyst
Liberty Mutual Insurance is seeking a Business Analyst to join their team in a hybrid work environment that fosters collaboration and innovation. The role involves performing business operations analysis, conducting research, and assisting in recommending changes to improve business outcomes. Responsibilities Applies skills and knowledge obtained while in the Associate Business Analyst role, or through equivalent experience, by performing business operations analysis (how works gets done within a functional group) and reporting and analysis that is typically function-specific (e.g., claims, distribution, underwriting, marketing, etc.) Performs research, analyzes information, presents findings, and assists in recommending changes and/or taking action based on various factors (e.g., data insights, regulatory changes, feedback from quality assurance reviews, market information, etc.) to solve problems and improve business outcomes’ Seeks advice from manager and/or more experienced staff to guide and further professional growth At least 75% of time is spent on a combination of the following responsibilities: Performs research by gathering data from a variety of sources, which may include operational data, metrics, competitor information, and feedback from business partners Analyzes information to identify trends, patterns, gaps and insights using descriptive analytics Assists in building the business case for making a change to current practices, programs or procedures Conducts current state assessment, opportunity assessment, cost/benefit analysis, feasibility assessment, etc Supports implementation of business process improvements May own implementation and evaluation of smaller scale changes Provides input to metrics used to determine operational performance, staffing needs, productivity, or other measures deemed valuable to an organization Owns report development for reports considered of lower level complexity. Recommends changes to, makes modifications, prepares, and distributes standard and ad hoc reports/dashboards Assists in developing presentations and shares findings as well as recommendations Receives, evaluates and responds to data-related inquiries by applying knowledge of data and business operations and obtaining information from various sources Skills Demonstrated research, problem solving, analytical, critical thinking, and relationship management skills Business operations knowledge to include understanding the function's value chain and awareness of market conditions Solid knowledge of Excel and PowerBI Developing knowledge of available data sources, strengths and shortcomings Competencies typically acquired through a Bachelor s degree or equivalent experience in addition to 6-9 months of relevant experience Knowledge of database SAS Viya software, Power Automate, Power Flow and SharePoint Benefits Flexible Time Off Annual Accrual - days: 15 Comprehensive benefits Workplace flexibility Professional development opportunities Opportunities provided through our Employee Resource Groups Company Overview Liberty Mutual Insurance provides a broad range of insurance products and services. It was founded in 1912, and is headquartered in Boston, Massachusetts, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship Liberty Mutual Insurance has a track record of offering H1B sponsorships, with 7 in 2025, 14 in 2024, 5 in 2023, 8 in 2022, 12 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.