Business Analyst

Cushman & Wakefield is a full-service technology resource company, seeking a Business Analyst to enhance the efficiency of user populations and support core business applications. The role involves coordinating with business leadership, managing vendor relationships, and contributing to project delivery and process improvements.ResponsibilitiesUnderstand our business - Demonstrate familiarity with all facets of the company’s business and exhibit an understanding of services provided and customers served throughout the networkSolutioning - Document requirements and assist in analyzing and reviewing potential solutionsProject Delivery - Contribute as an active and positive member on project teams to deliver or exceed project outcomesImprovement & Innovation - Constantly look for ways to improve the way we work and the solutions we offer to our business and our clientsServe as the primary contact for select vendor software and manage the application vendor relationshipSchedule and attend regular vendor update meetingsCoordinate technical assistance between Cushman & Wakefield & the application vendorRecommend process improvement opportunities related to the application – document current state process and create future state process documentationParticipate in configuration and change management applications and related transaction processing, reporting and analytic systems with which it shares interfaces in compliance with governance guidelines, policies and proceduresCoordinate change management initiatives of upgrades and patches. Develop and implement testing plans, interfacing results with the vendor for a quality releaseDevelop upgrade & training documentation and alert user community of changesDeliver proactive approach with each applications group by function and geographic team with regard to business process re-engineering, internal control objectives, and best practices to address business needs, identify and solve problems, and enhance service levelsMaintain awareness & communicate applications system scheduled events, including: updates, upgrades, modifications, and related testing/approvals, as well as annual disaster recovery testing and the potential impact of those events on the business usersCreate and execute communication plans to improve user adoption and effectivenessDevelop and deliver training programs and communications to improve user adoption and effectiveness of new and existing featuresPerform regular system monitoring to ensure data integrity and support internal and external operational auditsWrite, maintain, and support a variety of queries and reports including ad hoc requestsActively solicit feedback and recommendations from the user community to determine an action plan to implement recommendationsAdhere to industry standard legal requirements and security policies and ensure complianceRemain educated and up-to-date with current technologies, solutions, trends and risksAssist with mentoring and/or training of staffSkillsDemonstrate familiarity with all facets of the company's business and exhibit an understanding of services provided and customers served throughout the networkDocument requirements and assist in analyzing and reviewing potential solutionsContribute as an active and positive member on project teams to deliver or exceed project outcomesConstantly look for ways to improve the way we work and the solutions we offer to our business and our clientsServe as the primary contact for select vendor software and manage the application vendor relationshipSchedule and attend regular vendor update meetingsCoordinate technical assistance between Cushman & Wakefield & the application vendorRecommend process improvement opportunities related to the application – document current state process and create future state process documentationParticipate in configuration and change management applications and related transaction processing, reporting and analytic systems with which it shares interfaces in compliance with governance guidelines, policies and proceduresCoordinate change management initiatives of upgrades and patchesDevelop and implement testing plans, interfacing results with the vendor for a quality releaseDevelop upgrade & training documentation and alert user community of changesDeliver proactive approach with each applications group by function and geographic team with regard to business process re-engineering, internal control objectives, and best practices to address business needs, identify and solve problems, and enhance service levelsMaintain awareness & communicate applications system scheduled events, including: updates, upgrades, modifications, and related testing/approvals, as well as annual disaster recovery testing and the potential impact of those events on the business usersCreate and execute communication plans to improve user adoption and effectivenessDevelop and deliver training programs and communications to improve user adoption and effectiveness of new and existing featuresPerform regular system monitoring to ensure data integrity and support internal and external operational auditsWrite, maintain, and support a variety of queries and reports including ad hoc requestsActively solicit feedback and recommendations from the user community to determine an action plan to implement recommendationsAdhere to industry standard legal requirements and security policies and ensure complianceRemain educated and up-to-date with current technologies, solutions, trends and risksAssist with mentoring and/or training of staffPrior experience working with Yardi, MRI, Nexus or Sharepoint a plusBenefitsHealth, vision, and dental insuranceFlexible spending accountsHealth savings accountsRetirement savings plansLife, and disability insurance programsPaid and unpaid time away from workCompany OverviewCushman & Wakefield is a real estate services firm that offers retail investment, energy management, and property services. It was founded in 1917, and is headquartered in Chicago, Illinois, USA, with a workforce of 10001+ employees. Its website is https://www.cushmanwakefield.com.Company H1B SponsorshipCushman & Wakefield has a track record of offering H1B sponsorships, with 3 in 2025, 6 in 2024, 2 in 2023, 6 in 2022, 1 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.



Apply Now