Bodily Injury, Claims Advisor II

TD Insurance, part of TD Bank Group, is one of Canada's largest financial institutions focused on protecting clients with a variety of insurance products. The Bodily Injury Claims Advisor II is responsible for handling bodily injury tort claims, conducting investigations, and negotiating settlements effectively and in a timely manner.ResponsibilitiesInvestigates claims regarding liability, injuries and other accident related damages promptly and thoroughly by pursuing investigation to logical conclusionEstablishes and maintains adequate case reserves by adhering to the BI reserving protocol and practicesComplies with all established protocols regarding identification, notification and reporting to Major ClaimsComplies with all established protocols respecting claims settlement authorityCollects and documents claims related information in a clear and concise manner while adhering to established protocols to ensure accuracy and quality of informationEstablishes and maintains proactive and sound file handling by adhering to established guidelinesManage both potential indemnity and expense to ensure sound cost management principles and practicesExercise sound judgment in the evaluation and resolution of complex meritorious claims considering all available information adhering to established guidelinesMakes prompt contact (in person where practical) with all unrepresented claimants and or their respective legal counsel to established and maintain a relationship of trust and cooperation in order to resolve claims of low to moderate complexity in a timely manner through a fair and proactive processManages expectations of claimants throughout the claims process by maintaining regular follow up contact and delivering on commitments made to resolve claims in a timely manner and fair processCommunicates with clients, third party claimants, witnesses, health care professionals, law enforcement personnel and forensic experts with respect to their role, rights and responsibilities in the claim process in order to establish and maintain their cooperation and / or collaborationBuild trust and business relationships with Plaintiff Counsel to resolve claims files in a timely manner through a fair, reasonable and professional manner through good communicationProactive management and collaboration with Defence Counsel in partnership around all established claims handling and best practicesComplete all required reports and all notepad entries in a timely mannerGenerally works in an office environment, however some travel is expected to attend various out of office meetings such as mediations, JDRs or other various meetingsDriving and travel as required. May include occasional or frequent overnight travel and or travel to other locationsSkillsMinimum of 1-2 years of Insurance adjusting experienceStrong understanding of the insurance industry and the related legal environmentAbility to prioritize and complete all claims handling related activities around the availability and accessibility of clients, third party claimants, witnesses, health care professionals, law enforcement personnel and forensic experts as requiredSuperior interpersonal and communication skillsStrong client service orientationExcellent organization and time management skillsEffective analytical skills and detail orientedStrong negotiation skillsAbility to adapt effectively to a changing environmentAbility to function effectively in a fast-paced, multi-faceted environmentAbility to work independently and with minimum supervisionPreference given to those who have AB or BI ExperiencePreference given to those whom have or are actively pursuing their CIP designation and or other relevant continuing educationBenefitsHealth and well-being benefitsSavings and retirement programsPaid time offBanking benefits and discountsCareer developmentReward and recognition programsCompany OverviewTD Securities is an investment banking that offers global transaction, M&A advisory, foreign exchange, and equity research services. It was founded in 1855, and is headquartered in Toronto, Ontario, CAN, with a workforce of 5001-10000 employees. Its website is https://www.tdsecurities.com.



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