Billing Specialist (Remote)

Remote Full-time
DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank’s managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively manage risk, improve their technology performance and allow them to focus on their core business objectives. DataBank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas, TX.DataBank is proud to be an Equal Opportunity Employer. Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.Our billing team will be responsible for processing all billing transactions. In this position you will bill orders, assure billing is per contract, transmit invoices, resolve disputes, manage billing communications, and assist with collections where warranted. ResponsibilitiesDay-to-day functions of billing as per contracted servicesInquiry and dispute resolution along with customer communication in an accurate and timely mannerAssist with collectionsPerform other duties as assigned by supervisor and/or Management QualificationsRequired 1-5 years’ experience Billing and/or collectionsBusiness/Accounting degree preferredExcellent communication skills verbal and writtenAbility to interpret and execute contract termsIntermediate to advanced Excel skills requiredAttention to detail. Analysis skills a plusNetSuite and Epicor experience helpfulBenefits?Health, Vision, and Dental Insurance PackagesShort-term and Long-Term Disability InsuranceLife Insurance401k with company match3 Weeks' Paid Time Off & Paid Holidays

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