Billing Representative

Chord Specialty Dental Partners is a leading provider of pediatric and orthodontic dental care, seeking a Billing Representative to manage patient accounts and ensure timely insurance claims processing. This role is vital for the financial health of the practice and contributes to exceptional dental care for patients. Responsibilities Posts all insurance EFTs with accuracy Review insurance EOBs and places a copy in the patient account Make accurate account adjustments Mail statements Follow up with past due accounts, including account audits Follows scripting for collection calls Submit refund requests Keep AR within the company set percentages Records batch totals with date and initials on payment receipt spreadsheet Balances batches and runs transaction reports Ensures accuracy of all patient data Skills At least 1 year of experience working with healthcare A/R Knowledge of basic accounts receivable and accounting principles Computer literacy skills including proficiency in Microsoft Excel and Word Ability to recognize roadblocks that may be causing slower reimbursement and work with management team to create solutions Service-oriented/customer-centric Excellent written/verbal communication skills Physically located in the Eastern or Central Standard Time Zone Technical School/associate's degree Knowledge of dental or medical billing/collections/insurance terminology Understanding of the revenue cycle and how the various components work together Benefits Medical and Vision Insurance : You're eligible starting the first month after you join. In-house Dental Coverage : Enjoy this benefit with $0 premium. 401(k) Plan with Company Match : We help you plan for your future with our matching program. Generous Paid Time Off and Holidays : Take the time you need to relax and recharge. Employee Referral Program: Earn rewards for bringing talented individuals to our team. Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program. Pet Insurance : We understand the importance of furry family members too. Cutting-edge Technology and Training : We provide the tools and resources you need to excel in your role. Life and Disability Insurance Options : Protect yourself and your loved ones with our coverage options. Company Overview Chord Specialty Dental Partners is a dental support organization that offers dental care services for children and adults. It was founded in 2017, and is headquartered in Nashville, Tennessee, USA, with a workforce of 1001-5000 employees. Its website is