Billing Reimbursement Specialist (Healthcare)

Remote Full-time
About the Role:
The Billing Reimbursement Specialist is responsible for managing accounts receivable, resolving unpaid or denied claims, and ensuring timely reimbursement from insurance carriers and customers. This role works closely with internal teams and third-party partners to support accurate billing processes and maintain compliance with healthcare regulations.

Key Responsibilities:

Review aging reports and follow up on outstanding balances

Contact insurance carriers and patients/customers regarding unpaid or denied claims

Research and resolve billing discrepancies; submit corrected claims as needed

Manage insurance authorizations, including submission, tracking, and follow-up

Verify eligibility and ensure accurate claim submission and reimbursement

Maintain accurate and timely documentation in billing systems

Reconcile data across systems prior to invoicing to ensure accuracy

Apply appropriate adjustments or write-offs based on payer guidelines

Respond to inbound billing inquiries and provide customer support

Assist with audit requests and internal billing inquiries

Ensure compliance with HIPAA, payer guidelines, and regulatory requirements

Collaborate with internal teams to resolve account and billing issues

Required Qualifications:

1–3 years of experience in accounts receivable, medical billing, or collections

Experience in healthcare billing

Strong understanding of Medicare DME-specific guidelines and documentation requirements

Experience working with insurance portals and payer systems

Knowledge of claims lifecycle, denials management, and authorizations

Strong attention to detail and problem-solving skills

Ability to manage multiple priorities in a fast-paced environment

Strong customer service and communication skills

Preferred Qualifications:

Experience in Durable Medical Equipment (DME) billing

Experience with Brightree or similar billing systems

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