Bilingual Recepcionist

Remote Full-time
Description:
• Greet clients and redirect calls to other people or departments
• Perform clerical tasks that support the office's daily operations
• Answer phone calls, distribute mail, and schedule meetings
• Engage with clients, assess their legal needs, and ensure accurate and comprehensive information is gathered to initiate legal proceedings
• Work 50 hours per week during American business hours and get paid weekly

Requirements:
• Good English/Spanish communication skills
• Phone etiquette
• Customer service experience/receptionist experience/someone who is used to taking or making calls.
• This role is mostly in-bound calls though.
• This is a phone-heavy job so similar experience.
• This role is taking calls all day long and taking pertinent info from the caller quickly and transferring it to the correct team member, someone who is sharp to understand our various departments and their work so calls can be transferred correctly.
• Organization skills and multi-tasking skills as we have a multi-line system, a CRM, and a chat system that they will be using for routing these calls.
• BA/BS degree preferred
• Tech Savvy

Benefits:

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