Bilingual Mandarin/English Collector - Remote
Overview
After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process.
Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process.
Candidates for this role must be fluent in both Mandarin and English
Work Location: This is a remote/work from home position.
Compensation: $16.00-$18.00 per hour
Build Your Future! Come join our thriving team as a Remote Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.
For this position you must be
Qualified candidates must possess 1-3 years of collections experience and fluent in both English and Spanish.
Why should you consider TSI?
Work from home
Paid training
Team-oriented work environment
Growth opportunity
Generous bonus opportunity
Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!
After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process.
Responsibilities
At our contact centers, Collection Representatives are responsible for outbound calling as well as accepting incoming calls regarding past due accounts and securing payments on accounts that are past due.
Qualifications
High School diploma or equivalent
2 years previous call center experience
Fluency in both English and Spanish is required
FDCPA knowledge preferred
Professional phone etiquette and solid negotiating skills
Positive attitude and strong customer service aptitude
Ability to problem solve and multitask
Willingness to maintain confidentiality
Ability to exchange accurate information effectively over the phone
For Remote Positions: The minimum internet speed requirements for remote work are as follows:
Broadband internet connection (No DSL, or Dial Up)
Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
Speed Test Results: 25 mbps download, 20 mbps upload
This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
INDSJ
Apply To This Job
After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process.
Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process.
Candidates for this role must be fluent in both Mandarin and English
Work Location: This is a remote/work from home position.
Compensation: $16.00-$18.00 per hour
Build Your Future! Come join our thriving team as a Remote Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.
For this position you must be
Qualified candidates must possess 1-3 years of collections experience and fluent in both English and Spanish.
Why should you consider TSI?
Work from home
Paid training
Team-oriented work environment
Growth opportunity
Generous bonus opportunity
Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!
After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process.
Responsibilities
At our contact centers, Collection Representatives are responsible for outbound calling as well as accepting incoming calls regarding past due accounts and securing payments on accounts that are past due.
Qualifications
High School diploma or equivalent
2 years previous call center experience
Fluency in both English and Spanish is required
FDCPA knowledge preferred
Professional phone etiquette and solid negotiating skills
Positive attitude and strong customer service aptitude
Ability to problem solve and multitask
Willingness to maintain confidentiality
Ability to exchange accurate information effectively over the phone
For Remote Positions: The minimum internet speed requirements for remote work are as follows:
Broadband internet connection (No DSL, or Dial Up)
Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
Speed Test Results: 25 mbps download, 20 mbps upload
This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
INDSJ
Apply To This Job