Benefits Administrator

Centricity Solutions, Inc. is a company focused on empowering humans through technology, providing a range of HR services. The Benefits Administrator is responsible for the day-to-day administration of group benefit programs, including handling enrollments, maintaining benefits data, and providing customer service support to clients. Responsibilities Coordinate daily benefits processing. Handle enrollments, qualifying life events, terminations, COBRA, demographic/employment changes and beneficiary updates. Assist with maintenance of employee benefits files, maintain benefits platform and update employee payroll records, as needed Serve as a contact for customer’s group plan vendors and third-party administrators. Assist in transferring data in support of services, premiums and plan administration Assist with regularly scheduled audit & review of monthly billings for client’s group plans and help with reconciling discrepancies Provide customer service support to client liaisons and/or client employees, such as addressing benefit inquiries and complaints from client employees to ensure a quick, accurate and courteous resolution Maintain contact with Centricity client liaisons and/or client employees by phone or e-mail to facilitate proper utilization of benefits Collaborate with colleagues in the HR and Payroll departments to ensure accurate processing and exceptional execution of services to clients Skills Computer proficiency and technical aptitude with the ability to use Microsoft products, including Excel, Word, and PowerPoint Experience with HRIS and benefits databases Excellent customer service, written/verbal communication, organization, and prioritization skills Knowledge of employee benefits language and concepts Ability to work effectively in a team environment with associates Ability to manage several projects simultaneously while meeting deadlines Bachelor's degree and/or one to three years of related benefits administration experience Active California Insurance License (Life, Accident and Health) Experience using/configuring Rippling Benefits Company-paid Medical, Dental, Vision, Life, Disability insurance, as well as an annual $500 contribution towards Healthcare FSA. 3 weeks of PTO and 11 paid holidays per year. Non-Elective Safe Harbor 401k with company contribution. Additional Employee-paid insurance options including Supplemental Life and Flexible Spending Accounts (FSA). Centricity Bucks reward program where you are eligible to receive gift cards for great internal/external customer service. Company Overview Centricity combines the convenience of a single service provider with cloud-based enterprise level technology and high-touch HR services tailored to the unique contours of each client. It was founded in 2007, and is headquartered in Walnut Creek, California, USA, with a workforce of 11-50 employees. Its website is