BDC Representative, Ever SF

Ever is changing the future of auto retail with its AI-native platform focused on electric vehicles. The BDC Representative will handle inbound leads, qualify customers, set appointments for sales teams, and deliver a consultative customer experience while maintaining accurate records. Responsibilities Handle high-volume inbound leads from EV buyers and sellers (phone, SMS, email, chat) Qualify customers and understand their needs, timeline, and budget Set high-quality appointments for Sales and Supply teams Re-engage cold and dormant leads through structured follow-up cadences Educate customers on Ever's EV buying and selling process Deliver a best-in-class, consultative customer experience Consistently hit daily, weekly, and monthly contact and appointment targets Maintain clean CRM records and accurate pipeline tracking Identify patterns in lead quality and provide feedback to Marketing & Product Help optimize scripts, outreach strategies, and sales playbooks Skills 1–5+ years of experience in BDC, inside sales, or high-volume lead management Strong phone presence with professional communication skills Comfortable working fast-paced inbound and outbound queues Track record of hitting activity and appointment goals Coachable with a growth mindset High energy, competitive, and resilient Strong organizational and follow-up skills Passion for EVs and the future of transportation Experience using CRM and dialer systems (HubSpot, Salesforce, etc.) Strong written communication (email & SMS) Comfort navigating multiple tools and dashboards Ability to manage large lead volumes efficiently Data literacy — understands conversion metrics and funnels Benefits Competitive salary + performance bonus Health, dental, and vision insurance Flexible / Unlimited PTO 401(k) plan Company Overview Ever is a full-stack AI company redefining the car shopping experience. It was founded in 2022, and is headquartered in San Francisco, California, USA, with a workforce of 11-50 employees. Its website is