AWS & Google Cloud Platform Support Engineer
Greetings from WB Solutions!!!!
We have an Urgent requirement for a Cloud Support Engineer at Remote Long-Term Contract.
Role: Cloud Support Engineer
Location: Remote
Role Purpose:
ā¢ Provide operational and engineering support for cloud infrastructure and continuous delivery pipelines.
ā¢ Ensure reliable, repeatable, and secure cloud environments using automation and infrastructure-as-code.
ā¢ Act as a hands-on practitioner who supports day-to-day cloud operations while continuously improving platform reliability.
Primary Platform Focus:
ā¢ Amazon Web Services (AWS) as the primary supported cloud platform.
ā¢ Jenkins for CI/CD pipeline execution, troubleshooting, and reliability.
ā¢ Terraform for provisioning, updating, and maintaining cloud infrastructure.
Core Responsibilities:
ā¢ Operate and support CI/CD pipelines implemented with Jenkins, including job reliability, failure analysis, and environment issues.
ā¢ Support Terraform-based infrastructure deployments on AWS, including routine changes, remediation, and drift resolution.
ā¢ Troubleshoot cloud infrastructure issues related to compute, networking, identity, and platform services.
ā¢ Collaborate with engineering and platform teams to implement standardized, repeatable cloud patterns.
ā¢ Participate in incident response, root cause analysis, and operational runbook improvements.
ā¢ Maintain documentation for supported services, pipelines, and infrastructure components.
MultiCloud Growth Expectations:
ā¢ Learn to support Google Cloud Platform (Google Cloud Platform) and Microsoft Azure services over time.
ā¢ Apply the same Terraform and CI/CD principles across all supported cloud providers.
ā¢ Assist with crosscloud operational consistency as services expand beyond AWS.
Skills & Capabilities:
ā¢ Strong understanding of CI/CD concepts and automation-first operations.
ā¢ Practical experience or working knowledge of:
ā¢ Jenkins (pipelines, agents, job troubleshooting)
ā¢ Terraform (modules, state, plans, applies)
ā¢ AWS core services (IAM, compute, networking)
ā¢ Ability to learn new cloud platforms and services quickly.
ā¢ Clear communicator who can work effectively with engineers and service owners.
Ways of Working:
ā¢ Follow operational standards, change controls, and reliability practices.
ā¢ Focus on diagnosing issues, not just resolving symptoms.
ā¢ Continuously improve automation, documentation, and support outcomes.
Apply tot his job
Apply To this Job
We have an Urgent requirement for a Cloud Support Engineer at Remote Long-Term Contract.
Role: Cloud Support Engineer
Location: Remote
Role Purpose:
ā¢ Provide operational and engineering support for cloud infrastructure and continuous delivery pipelines.
ā¢ Ensure reliable, repeatable, and secure cloud environments using automation and infrastructure-as-code.
ā¢ Act as a hands-on practitioner who supports day-to-day cloud operations while continuously improving platform reliability.
Primary Platform Focus:
ā¢ Amazon Web Services (AWS) as the primary supported cloud platform.
ā¢ Jenkins for CI/CD pipeline execution, troubleshooting, and reliability.
ā¢ Terraform for provisioning, updating, and maintaining cloud infrastructure.
Core Responsibilities:
ā¢ Operate and support CI/CD pipelines implemented with Jenkins, including job reliability, failure analysis, and environment issues.
ā¢ Support Terraform-based infrastructure deployments on AWS, including routine changes, remediation, and drift resolution.
ā¢ Troubleshoot cloud infrastructure issues related to compute, networking, identity, and platform services.
ā¢ Collaborate with engineering and platform teams to implement standardized, repeatable cloud patterns.
ā¢ Participate in incident response, root cause analysis, and operational runbook improvements.
ā¢ Maintain documentation for supported services, pipelines, and infrastructure components.
MultiCloud Growth Expectations:
ā¢ Learn to support Google Cloud Platform (Google Cloud Platform) and Microsoft Azure services over time.
ā¢ Apply the same Terraform and CI/CD principles across all supported cloud providers.
ā¢ Assist with crosscloud operational consistency as services expand beyond AWS.
Skills & Capabilities:
ā¢ Strong understanding of CI/CD concepts and automation-first operations.
ā¢ Practical experience or working knowledge of:
ā¢ Jenkins (pipelines, agents, job troubleshooting)
ā¢ Terraform (modules, state, plans, applies)
ā¢ AWS core services (IAM, compute, networking)
ā¢ Ability to learn new cloud platforms and services quickly.
ā¢ Clear communicator who can work effectively with engineers and service owners.
Ways of Working:
ā¢ Follow operational standards, change controls, and reliability practices.
ā¢ Focus on diagnosing issues, not just resolving symptoms.
ā¢ Continuously improve automation, documentation, and support outcomes.
Apply tot his job
Apply To this Job