Application Engineer
Basler AG is a leading manufacturer of high-quality digital cameras and computer vision solutions. The Applications Engineer will design and deploy advanced camera-based vision systems, providing pre-sales consultancy and post-sales support to ensure customer satisfaction.ResponsibilitiesCollaborate with Sales Team throughout sales cycle to design best fitting recommendations to customers developing machine vision applicationsThis includes presales consultation on machine vision best practices – taking into consideration the entire application from lighting, optics, and camera hardware to the PC, software and image processingBased on this information provide best fitting recommendationsConsult with customers throughout opportunity design in cycles – function as technical point of contact streamlining the machine vision integration and Basler product adoptionManage post-sales support of existing customers utilizing Salesforce, email, phone, MS Teams and other management softwareDesign in-lab testing of customer applications to determine feasibility, providing images and detailed explanation on how to replicate resultsUtilizing the Pylon API trouble shoot customer code and write code samples enabling customers to better integrate Basler productsCommon cross functional responsibilities include – Tradeshow demo creation, supporting RMA process, hosting webinars, building customer presentations, and conducting internal or customer facing technical trainingsTravel to customers in US and Canadia for pre & post sales customer visits in addition to tradeshow coverage for technical expertiseSkillsBachelor's degree in Computer Science, Electrical Engineering, Physics or other STEM Major with 0.5-2 years of relevant experienceMachine vision industry knowledge is a plusC++, C, C# programming skills with Visual Studio debugging techniques (Python is a plus)Understanding of electronics concepts and familiarity with circuit analysis and componentsExperience working with customersExperience training or consultingExperience with 2D, Line Scan, or 3D cameras is highly desiredExceptional organizational and communication abilities, with a proven capacity to independently manage multiple priorities, swiftly address customer needs, and provide outstanding support from start to finishWillingness to learn and stay up to date on emerging industry standardsProficiency with Windows Operating Systems (Linux and MacOS is a plus)Proficiency in Microsoft OfficeGood team work ethic, with strong communication skillsBenefitsMedical and dental health Benefits401(k) retirement savings program with company matchPaid holidaysVacationSick timeCompany OverviewBasler is a leading international manufacturer of imaging components for computer vision applications such as cameras, lenses, frame grabbers, software as well as embedded vision solutions, customized products and consulting services. It was founded in 1988, and is headquartered in Ahrensburg, DE, with a workforce of 501-1000 employees. Its website is http://www.baslerweb.com.
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