Analyst - Business Strategy & Execution
About the position At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day. Responsibilities • Lead and manage the Business Office team responsible for Resource Planning, Staffing Modeling and Employee Dependability functions. • Oversee integrated business functions including labor resource planning and employee dependability, ensuring accuracy, compliance, and operational continuity. • Act as a central liaison between Business Office operations and cross-functional stakeholders to resolve issues and support business needs. • Drive continuous improvement through process evaluation and implementation of best practices. • Ensure compliance with company policies, procedures, and regulations across all business office functions. • Manage direct reports/dotted line reports, communications, reviews, knowledge skills and abilities sharing/development, coaching, etc. • Develop, implement, and maintain standardized process to ensure consistency and accuracy. • Analyze trends in staffing utilization, overtime, and shift coverage to identify optimization and process improvement opportunities. Requirements • High school diploma or equivalent. • 2+ years of airline operational experience. • Excellent written and verbal communication and presentation skills to all employee levels. • Strong skills in MS Office tools - Excel, PowerPoint and PowerBi. • Strong organizational and time management skills. • Strong data analysis and problem-solving skills. • Ability to build consensus and relationships across the organization. • Provide leadership to the direct reports to ensure accomplishment of goals set by the management team. • Willing and able to travel up to 50%. • Must be legally authorized to work in the United States for any employer without sponsorship. • Successful completion of interview required to meet job qualification. • Reliable, punctual attendance is an essential function of the position. Nice-to-haves • Bachelor's Degree. • 2+ years of finance/accounting experience. • 2+ years of resource planning experience. • 2+ years of team leading experience. Benefits • Medical, dental, vision, life, accident & disability insurance. • Parental leave. • Employee assistance program. • Commuter benefits. • Paid holidays. • Paid time off. • 401(k) plan. • Flight privileges. Apply tot his job