Alliances Manager
Company Description
Benefit Harbor is a leading provider of benefits administration technology and compliance solutions, trusted by employers across the United States for over 25 years. Using proprietary, purpose-built technology, the company simplifies complex benefits environments by streamlining enrollment, eligibility management, carrier data exchange, and regulatory compliance. Benefit Harbor primarily serves midsize to large enterprises, helping HR teams reduce administrative workload and ensure ACA compliance. With strong integrations to insurance carriers and a focus on modernizing benefits operations, the company enhances the experience for both administrators and employees. Team members collaborate in a technology-driven, client-focused environment that values accuracy, reliability, and service excellence.
Job Title: Alliances Manager
Location: Remote (Preferred: U.S.)
Reports To: Head of Sales
Position Summary
Benefit Harbor is seeking a highly organized, relationship-driven Alliances Manager to serve as the central point of coordination between Benefit Harbor, Workday, and our broader ecosystem of implementation partners, consulting firms, carriers, and technology partners.
This role is part relationship manager, part marketing coordinator, part project manager, and part communications leader. The ideal candidate excels at building strong professional relationships, coordinating cross-functional initiatives, organizing partner programs and events, and ensuring all stakeholders remain informed, engaged, and aligned.
The Alliances Manager will play a critical role in helping expand partner engagement, improve communication across the ecosystem, support joint go-to-market initiatives, and ensure Benefit Harbor is viewed as a trusted and strategic partner.
Key Responsibilities
Partner Relationship Management
Serve as a primary point of contact for strategic alliance relationships.
Maintain regular communication with Workday alliance leaders, partner managers, implementation firms, and ecosystem partners.
Coordinate recurring business reviews and partner check-ins.
Track relationship health, engagement levels, opportunities, risks, and action items.
Ensure follow-through on commitments made between organizations.
Partner Communications
Develop and manage partner communications programs.
Create and distribute:
Monthly partner newsletters
Quarterly business updates
Program announcements
Product release communications
Enablement updates
Maintain partner contact databases and communication calendars.
Ensure consistent messaging across all partner channels.
Marketing & Go-To-Market Coordination
Coordinate joint marketing initiatives with Workday and ecosystem partners.
Assist with:
Webinar planning
Campaign execution
Customer success stories
Partner spotlight programs
Social media promotion
Work closely with sales and marketing teams to maximize partner engagement.
Event Planning & Execution
Organize and coordinate:
Partner summits
Workday events
User groups
Executive dinners
Regional partner meetings
Virtual events and webinars
Manage logistics including:
Invitations
Registration
Agendas
Venue coordination
Vendor management
Follow-up communications
Program & Operations Management
Maintain alliance calendars and activity plans.
Track partner-generated opportunities and engagement activities.
Coordinate internal follow-up across sales, marketing, product, customer success, and leadership teams.
Document meeting notes, decisions, commitments, and action plans.
Prepare executive summaries and alliance status reports.
Internal Coordination
Serve as the central coordinator between:
Sales
Marketing
Customer Success
Product
Executive Leadership
Ensure alliance activities are aligned with company objectives.
Help prioritize and drive completion of partner-related initiatives.
Qualifications
Required
3ā7 years of experience in:
Partner management
Alliance management
Marketing coordination
Business development
Program management
Exceptional organizational and project management skills.
Strong written and verbal communication abilities.
Ability to manage multiple initiatives simultaneously.
Comfortable interacting with executives and senior leaders.
Experience coordinating events and managing logistics.
Strong proficiency with:
Microsoft Office
Google Workspace
CRM platforms (Salesforce preferred)
Marketing automation tools
Virtual event platforms
Preferred
Experience working within the Workday ecosystem.
Experience supporting SaaS partnerships.
Familiarity with employee benefits, HR technology, payroll, or insurance industries.
Experience coordinating partner marketing programs.
Success Metrics
The successful candidate will be measured on:
Partner engagement levels
Partner satisfaction and relationship health
Completion of alliance initiatives
Partner event attendance and success
Communication cadence and quality
Joint marketing program execution
Ecosystem growth and activation
Internal stakeholder satisfaction
Characteristics of the Ideal Candidate
Highly organized and detail-oriented
Naturally relationship-focused
Strong communicator
Self-starter who requires minimal supervision
Comfortable working with executives
Able to balance strategic thinking with hands-on execution
Positive, professional, and collaborative
Thrives in a fast-growing environment
Benefit Harbor is a leading provider of benefits administration technology and compliance solutions, trusted by employers across the United States for over 25 years. Using proprietary, purpose-built technology, the company simplifies complex benefits environments by streamlining enrollment, eligibility management, carrier data exchange, and regulatory compliance. Benefit Harbor primarily serves midsize to large enterprises, helping HR teams reduce administrative workload and ensure ACA compliance. With strong integrations to insurance carriers and a focus on modernizing benefits operations, the company enhances the experience for both administrators and employees. Team members collaborate in a technology-driven, client-focused environment that values accuracy, reliability, and service excellence.
Job Title: Alliances Manager
Location: Remote (Preferred: U.S.)
Reports To: Head of Sales
Position Summary
Benefit Harbor is seeking a highly organized, relationship-driven Alliances Manager to serve as the central point of coordination between Benefit Harbor, Workday, and our broader ecosystem of implementation partners, consulting firms, carriers, and technology partners.
This role is part relationship manager, part marketing coordinator, part project manager, and part communications leader. The ideal candidate excels at building strong professional relationships, coordinating cross-functional initiatives, organizing partner programs and events, and ensuring all stakeholders remain informed, engaged, and aligned.
The Alliances Manager will play a critical role in helping expand partner engagement, improve communication across the ecosystem, support joint go-to-market initiatives, and ensure Benefit Harbor is viewed as a trusted and strategic partner.
Key Responsibilities
Partner Relationship Management
Serve as a primary point of contact for strategic alliance relationships.
Maintain regular communication with Workday alliance leaders, partner managers, implementation firms, and ecosystem partners.
Coordinate recurring business reviews and partner check-ins.
Track relationship health, engagement levels, opportunities, risks, and action items.
Ensure follow-through on commitments made between organizations.
Partner Communications
Develop and manage partner communications programs.
Create and distribute:
Monthly partner newsletters
Quarterly business updates
Program announcements
Product release communications
Enablement updates
Maintain partner contact databases and communication calendars.
Ensure consistent messaging across all partner channels.
Marketing & Go-To-Market Coordination
Coordinate joint marketing initiatives with Workday and ecosystem partners.
Assist with:
Webinar planning
Campaign execution
Customer success stories
Partner spotlight programs
Social media promotion
Work closely with sales and marketing teams to maximize partner engagement.
Event Planning & Execution
Organize and coordinate:
Partner summits
Workday events
User groups
Executive dinners
Regional partner meetings
Virtual events and webinars
Manage logistics including:
Invitations
Registration
Agendas
Venue coordination
Vendor management
Follow-up communications
Program & Operations Management
Maintain alliance calendars and activity plans.
Track partner-generated opportunities and engagement activities.
Coordinate internal follow-up across sales, marketing, product, customer success, and leadership teams.
Document meeting notes, decisions, commitments, and action plans.
Prepare executive summaries and alliance status reports.
Internal Coordination
Serve as the central coordinator between:
Sales
Marketing
Customer Success
Product
Executive Leadership
Ensure alliance activities are aligned with company objectives.
Help prioritize and drive completion of partner-related initiatives.
Qualifications
Required
3ā7 years of experience in:
Partner management
Alliance management
Marketing coordination
Business development
Program management
Exceptional organizational and project management skills.
Strong written and verbal communication abilities.
Ability to manage multiple initiatives simultaneously.
Comfortable interacting with executives and senior leaders.
Experience coordinating events and managing logistics.
Strong proficiency with:
Microsoft Office
Google Workspace
CRM platforms (Salesforce preferred)
Marketing automation tools
Virtual event platforms
Preferred
Experience working within the Workday ecosystem.
Experience supporting SaaS partnerships.
Familiarity with employee benefits, HR technology, payroll, or insurance industries.
Experience coordinating partner marketing programs.
Success Metrics
The successful candidate will be measured on:
Partner engagement levels
Partner satisfaction and relationship health
Completion of alliance initiatives
Partner event attendance and success
Communication cadence and quality
Joint marketing program execution
Ecosystem growth and activation
Internal stakeholder satisfaction
Characteristics of the Ideal Candidate
Highly organized and detail-oriented
Naturally relationship-focused
Strong communicator
Self-starter who requires minimal supervision
Comfortable working with executives
Able to balance strategic thinking with hands-on execution
Positive, professional, and collaborative
Thrives in a fast-growing environment