AI Governance Specialist

Job Title: AI Governance SpecialistAt Prompt, we’re building AI that works hand-in-hand with the people who power rehab therapy clinics. As an AI Governance Specialist on our AI team, you’ll play a key role in making sure our AI systems are trustworthy, well-understood, and responsibly used across the company.This is a non-managerial, hybrid role that blends analysis, education, and internal program development. You’ll work with our AI team to audit our AI features and hold them accountable to our strict trust and safety policies. In this, you’ll play a crucial role in guiding the improvement of Prompt’s AI systems and developing our ethical AI framework. Additionally, you will work across teams within our organization to lead the charge in driving internal AI adoption and usage, supporting ethical and regulatory compliance, and helping make AI more accessible to everyone. If you enjoy bringing structure to fast-moving innovation and want to help shape how AI gets used in real-world healthcare operations, we’d love to have you.Why work for Prompt?Big Challenges: Here at Prompt, we are solving complex and unique problems that have plagued the healthcare industry since the dawn of time.Talented People: Prompt didn't happen by chance, it's a team of incredibly talented and proven individuals who all made their mark before joining forces to build the greatest software on the planet for rehab therapists.Healthy Approach: This isn't an investment bank. At Prompt you own your workload and the entire organization takes a liking to smart work (over hard work).Positive Impact: Prompt helps outpatient rehab organizations treat more patients and deliver better care with less environmental waste. That means less surgery and less narcotic-based pain treatment, all while turning a paper-heavy industry digital.ResponsibilitiesEvaluate customer-facing AI outputs for quality, compliance, and ethical alignmentIdentify issues related to consistency, reliability, fairness, or safetyDevelop necessary metrics, guidelines, and guardrails around AI usageFile tickets or documentation to help AI teams continuously improveBuild automation and tooling to assist with review, testing, and analysis of AI outputsSupport responsible AI practices by helping codify policies and review checklists that reflect ethical, regulatory, and organizational valuesDevelop our internal education initiatives to promote AI literacy & democratizationRun workshops, create learning materials, and answer team questions about how AI works at PromptEmbed with internal teams to review and refine workflows using available automation and AI tools, and help establish/train AI leaders within those teamsCollaborate on internal documentation that improves shared understanding of our systemsTrack and report on AI adoption and usageDefine success metrics and usage benchmarks for both internal AI use and external AI featuresCreate dashboards or reports that help teams understand performance and engagementHelp design and develop internal tools for reviewing, tracking, testing, and analyzing AI usage and outputs more efficientlyQualificationsMaster’s degree or higher in a relevant field (e.g. Artificial Intelligence, Computer Science, Data Science, Communications, Ethics, Design, or a related discipline)Strong analytical skills with attention to detail, especially in evaluating system behaviorExcellent written and verbal communication; able to explain complex ideas clearly and accessiblyFamiliarity with AI concepts and tools, particularly LLMs and natural language applicationsComfortable collaborating across teams in a fast-paced environmentCurious, thoughtful, and motivated by impact, not just correctnessExperience with program coordination, QA, documentation, or education is a plus(Optional) Technical experience in scripting, data analysis, or prototyping tools is a plusPerks - What you can expect:Competitive salariesRemote/hybrid environmentPotential equity compensation for outstanding performanceFlexible PTOCompany-wide sponsored lunchesCompany paid disability and life insurance benefitsCompany paid family and medical leaveMedical, dental, and vision insurance benefitsDiscounted pet insuranceFSA/DCA and commuter benefits401kCredits for online and in-person fitness classes/gym membershipsRecovery suite at HQ – includes a cold plunge, sauna, and showerHere at Prompt, we are committed to fostering a fair and respectful work environment. As part of this commitment, it is our policy not to hire individuals from Prompt Customers unless they have obtained their current employer's explicit consent. We believe in upholding strong professional relationships and respecting the agreements and commitments our customers have with their employees. We appreciate your understanding and cooperation regarding this policy. If you have any questions or concerns, please don't hesitate to reach out to our People Department.Prompt Therapy Solutions, Inc is an equal opportunity employer, indiscriminate of race, color, religion, ethnicity, ancestry, national origin, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, disability, medical condition, or any other protected characteristic. We celebrate diversity and are committed to creating an inclusive environment for all employeesPrompt Therapy Solutions, Inc is an E-Verify Employer.

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