AI Engineer

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Who We Are At Kyndryl, we design, build, manage, and modernize the mission‑critical technology systems that the world depends on every day. As the world’s largest IT infrastructure services provider, we partner with enterprise clients across industries to drive transformation through innovation, automation, and AI at global scale. We are seeking an AI Engineer to help lead the design and delivery of intelligent automation and agentic AI solutions that enhance productivity, improve decision‑making, and unlock measurable business outcomes for both Kyndryl and our customers. Role Overview As an AI Engineer, you will design, develop, and deploy enterprise‑grade AI and intelligent automation solutions, spanning low‑code platforms (e.g., Microsoft Power Platform and Copilot Studio) and pro‑code frameworks (e.g., LangChain, Semantic Kernel, Azure AI, and open‑source agentic stacks). This role sits at the intersection of engineering excellence, innovation, and business transformation, enabling next‑generation, AI‑powered solutions across infrastructure, operations, and enterprise workflows. Key Responsibilities Solution Design & Development Design and implement end‑to‑end intelligent automation and AI agent solutions using: Microsoft Power Platform (Power Apps, Power Automate, Dataverse) Microsoft Copilot Studio Pro‑code AI frameworks and services Build agentic AI systems leveraging large language models (LLMs), reasoning engines, memory architectures, and orchestration frameworks such as: LangChain Semantic Kernel Azure AI Foundry Agentic AI & Intelligent Applications Develop custom AI agents capable of planning, reasoning, and acting across enterprise systems via APIs, tools, and multi‑turn conversations. Create AI‑driven business applications that blend user input, enterprise data, and intelligent responses to improve operations, service delivery, and decision‑making. Design and support retrieval‑augmented generation (RAG) and memory‑enabled architectures for scalable enterprise use cases. Integration & Platform Enablement Integrate AI solutions with: Microsoft Graph RESTful services External enterprise and hyperscaler platforms (Azure, AWS, GCP) Ensure seamless interoperability across infrastructure, application, and data layers. Stakeholder Collaboration Partner with Kyndryl engineering teams, architects, and business stakeholders to identify high‑value AI use cases. Translate business requirements into secure, scalable, and production‑ready AI solutions aligned with client and organizational goals. Innovation, Governance & Scale Stay current on advancements in generative AI, agent frameworks, and prompt engineering, proactively recommending modern approaches. Ensure solutions adhere to enterprise governance, security, compliance, and data privacy standards. Contribute to Kyndryl AI communities of practice, reusable assets, and scalable delivery patterns. Your Future at Kyndryl Kyndryl offers a clear, merit‑based career progression model with opportunities to grow within the engineering job family. With strong performance and continuous learning, you can advance into senior technical leadership roles such as: Senior Engineer Principal Engineer Distinguished Engineer Vice President of Software Engineering These roles provide the opportunity to influence strategy, mentor teams, and drive innovation across some of the world’s most complex enterprise environments. Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment. Who You Are Required Skills and Experience Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field. 2+ years of experience designing or delivering AI solutions, including intelligent automation, chatbots, or AI agents. Proficiency with Microsoft Power Platform, including: Power Apps Power Automate Copilot Studio (or Power Virtual Agents) Hands‑on experience with LLM technologies (e.g., OpenAI, Azure OpenAI Service). Experience integrating REST APIs and external data sources into applications. Strong skills in prompt engineering, natural language processing (NLP), and understanding LLM capabilities and constraints. Familiarity with agent orchestration frameworks (e.g., LangChain, Semantic Kernel, Haystack, RAG pipelines). Ability to work independently while collaborating effectively within cross‑functional enterprise teams. Strong problem‑solving, documentation, and communication skills. Preferred Qualifications Microsoft Certified: Power Platform Developer Associate (or equivalent). Experience with hyperscaler AI services, such as: Azure Cognitive Services / Azure AI AWS Bedrock Google Vertex AI Familiarity with open‑source AI frameworks, including Hugging Face, LangChain, or FastAPI. Knowledge of DevOps and CI/CD practices, version control, and deployment pipelines across low‑code and pro‑code environments. Experience delivering AI‑powered enterprise solutions for domains such as HR, Finance, Operations, or IT Service Management. Exposure to memory‑enabled agent architectures and advanced RAG implementations. The compensation range for the position in the U.S. is - $143,640 to $273,000 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for the following work locations: California (San Francisco Bay Area): $172,440 to $327,600 California (All Other): $158,040 to $300,360 Colorado: $143,640 to $273,000 Massachusetts: $143,640 to $300,360 New York City: $172,440 to $327,600 Washington: $158,040 to $300,360 Washington DC: $158,040 to $300,360 This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.