Admissions Services Specialist Acute
Admissions Services Specialist
Location: Remote
Acadia Healthcare is seeking remote Admissions Services Specialists to support our Acute Behavioral Health Facilities from coast to coast.
Our Mission
Acadia Healthcare’s purpose is to Lead Care With Light and our mission is to be a world-class organization that sets the standard for excellence in the treatment of mental health and addiction concerns. We strive to maintain our standing as a thought leader in the behavioral healthcare industry, providing treatment that is synonymous with compassion and innovation.
Highlights of this role include:
Ability to verify benefits information for assigned facility
1 weekend day shift Friday, Saturday, Sunday
Experience monitoring and processing patient referrals (may include fax referrals)
Respond to inquiries about facilities within policy timeframes
Support Acadia Healthcare admissions departments throughout the country
As one of the nation's leaders in treating individuals with acute co-occurring mood, addiction, and trauma, Acadia Healthcare places a strong emphasis on our admissions & intake functions to allow us to help every possible person in need.
This person will be supporting Acadia Acute Admissions departments around the country in a remote capacity.
Essential Functions
Manage Referral Management Portals
Monitor all faxed referrals
Monitor all webforms and call center handoffs/rollover referrals
Utilize facility admissions/exclusionary criteria to process incoming types of referrals
Respond to inquiries about the facility within facility policy timeframes.
Document calls inside of Salesforce and follow-up as needed
Complete Prior Authorization
Pre-Admit the patients in billing system
Coordinate with local admissions department regarding bed availability
Facilitate intake, admissions, and utilization review process for incoming patients.
Perform insurance benefit verifications, disseminating the information to appropriate internal staff
Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations for referrals
Coordinate admission and transfer between levels of care within the facility
Communicate projected admissions to designated internal representative in a timely manner
Ensure all medical admission documentation is gathered from external sources prior to patient admission and secure initial pre-authorization for treatment and admission
Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality
Communicate clearly and effectively to person(s) receiving services and their family members, guests and other members of the health care team
Education/Experience/Skill Requirements
Bachelor’s or Master’s degree in Behavioral Science, Social Work, Sociology, Nursing, or a related field; in some states, RN, LVN/LPN
Knowledge of admission/referral processes, techniques, and tools
Familiarity with behavioral health issues and services
Solid understanding of financial principles and insurance reimbursement practices
Knowledge and proficiency with Salesforce.com (or other CRM application), Concur, and MS Office application.
Licenses/Designations/Certifications
Licensure, as required for the area of clinical specialty, i.e., RN license, CAC or other clinical counseling or therapy license, as designated by the state in which the facility operates.
Supervisory Requirements
This position is an Individual Contributor
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.
AHCORP
#LI-TB1
Location: Remote
Acadia Healthcare is seeking remote Admissions Services Specialists to support our Acute Behavioral Health Facilities from coast to coast.
Our Mission
Acadia Healthcare’s purpose is to Lead Care With Light and our mission is to be a world-class organization that sets the standard for excellence in the treatment of mental health and addiction concerns. We strive to maintain our standing as a thought leader in the behavioral healthcare industry, providing treatment that is synonymous with compassion and innovation.
Highlights of this role include:
Ability to verify benefits information for assigned facility
1 weekend day shift Friday, Saturday, Sunday
Experience monitoring and processing patient referrals (may include fax referrals)
Respond to inquiries about facilities within policy timeframes
Support Acadia Healthcare admissions departments throughout the country
As one of the nation's leaders in treating individuals with acute co-occurring mood, addiction, and trauma, Acadia Healthcare places a strong emphasis on our admissions & intake functions to allow us to help every possible person in need.
This person will be supporting Acadia Acute Admissions departments around the country in a remote capacity.
Essential Functions
Manage Referral Management Portals
Monitor all faxed referrals
Monitor all webforms and call center handoffs/rollover referrals
Utilize facility admissions/exclusionary criteria to process incoming types of referrals
Respond to inquiries about the facility within facility policy timeframes.
Document calls inside of Salesforce and follow-up as needed
Complete Prior Authorization
Pre-Admit the patients in billing system
Coordinate with local admissions department regarding bed availability
Facilitate intake, admissions, and utilization review process for incoming patients.
Perform insurance benefit verifications, disseminating the information to appropriate internal staff
Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations for referrals
Coordinate admission and transfer between levels of care within the facility
Communicate projected admissions to designated internal representative in a timely manner
Ensure all medical admission documentation is gathered from external sources prior to patient admission and secure initial pre-authorization for treatment and admission
Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality
Communicate clearly and effectively to person(s) receiving services and their family members, guests and other members of the health care team
Education/Experience/Skill Requirements
Bachelor’s or Master’s degree in Behavioral Science, Social Work, Sociology, Nursing, or a related field; in some states, RN, LVN/LPN
Knowledge of admission/referral processes, techniques, and tools
Familiarity with behavioral health issues and services
Solid understanding of financial principles and insurance reimbursement practices
Knowledge and proficiency with Salesforce.com (or other CRM application), Concur, and MS Office application.
Licenses/Designations/Certifications
Licensure, as required for the area of clinical specialty, i.e., RN license, CAC or other clinical counseling or therapy license, as designated by the state in which the facility operates.
Supervisory Requirements
This position is an Individual Contributor
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.
AHCORP
#LI-TB1